Displaying items by tag: Mark Weaser

GUEST OPINION by Mark Weaser, Vice President, APAC, OutSystems:  Customer experience (CX) has quickly become a top business priority as more of us interact and transact online. However, CX transformation initiatives are rare in the healthcare sector, despite the increasing adoption and use of virtual care visits. While you might feel satisfied with your healthcare provider in person, the industry has a prominent delivery gap. Only 34 percent of consumers feel that they get the information they need and 56 percent don’t think they get the same quality of care in virtual settings as compared to an in-person visit^[1].

Nearly 60 percent of developers cite the unity of business and DevOps as the biggest challenge they face in adopting low-code development platforms

GUEST RESEARCH: OutSystems, the global leader in modern application platforms - including low-code development - has shared results from an InfoBrief study by leading IT market research and advisory firm IDC.

The Asia/Pacific 2020 Software Survey: DevOps, DevSecOps, and the Future of Digital Innovation, sponsored by OutSystems, delves into how organisations in Asia-Pacific can turn into digital innovation factories to thrive in today’s business environment. According to the results obtained, 39 percent of Asia-Pacific IT leaders depend on visually-guided development tools. The top three reasons for adoption were the belief that visually-guided development tools are the future – the simplification of the developer experience, and the provision of a more intuitive developer experience. With more than half of Asia-Pacific decision-makers confident their organizations will rely on low-code platforms for at least a quarter of all planned projects, low-code tools are set to gain critical mass adoption in the upcoming year 2021.

With the Asia-Pacific region now in rapid growth, the region is set to further expand into an increasingly formidable data powerhouse by 2024,” said Mark Weaser, Vice President, Asia Pacific, OutSystems. “It’s only natural for enterprises in our region to gravitate towards the dramatic benefits of using visual development tools for building cloud-native applications. OutSystems is privileged to be able to support the needs of businesses in the provision of low-code and cloud technology to help the region reach its full potential as a digital data powerhouse in the near future.”

Catching up with early adopters

Organisations in Australia and New Zealand are relatively mature in their DevOps journeys, and are increasingly looking at customer experience (CX) as a major priority for digital transformation. 20 percent of companies in the region are focusing on the creation of evocative customer experiences, with slightly fewer (19 percent) suggesting that employee satisfaction is the primary goal of their software development.

Primary challenges

Aligning DevOps with core business processes and thinking ranks as the top challenge for enterprise across ANZ, with 59 percent of organisations citing it as their main application development concern. This is closely followed by the challenge of ensuring security by design, at 53 percent, and the management of interdisciplinary DevOps teams closely behind that, at 52 percent.

“Having spoken to multiple developers in the region, OutSystems is aware of the mounting concern for integrated security, particularly with the rising scale and instances of data theft today,” stated Weaser. “OutSystems provides a range of security functions encompassing application security, Virtual Private Cloud (VPC) infrastructure and an always-on incident response team. While OutSystems focuses on accelerating application development, we believe speed cannot come at the expense of security. We provide clients with nothing less than a secure runtime environment and the tools necessary for secure development.”

Post-Covid-19 agility

On security in the wake of the Covid-19 crisis, IDC expects software development lifecycles to continue to shorten and gathers that enterprises should take care in integrating security into planning phases in order to stay ahead of the curve. Rising customer expectations can and should be met with innovative customer experiences to engender the creation of new markets and audiences; risk-taking, data analysis and continued incorporation of customer feedback does well in driving new ideas on new platforms.

With hiring freezes, labour crunches and tightening regulations, companies are encouraged to start recruitment planning before the need to fill the post arrives. 19 percent of organisations in the region consider training and hiring the right people to be a main IT priority, so building apps enables upskilling and continuous education, whereas letting business developers work side-by-side with IT helps address development shortfalls.

Global low-code application development system provider OutSystems has appointed former Data Republic and Cherwell Software senior executive Paul Arthur to the newly-created role of Regional Vice President for Australia and New Zealand.

GUEST CONTRIBUTION* by Mark Weaser VP APAC, OutSystems: Modernisation is dependent on reducing complexity and successful consolidation. Many organisations rely on legacy apps which, in some cases, have been a staple of their business processes for years and sometimes decades. These legacy apps are often linked to other older systems, programs, hardware, and infrastructure, as well. Moving entire systems and libraries from one platform to another can result in data loss, system downtime, capital expenditure and many hours of manual labour.

GUEST CONTRIBUTION* by Mark Weaser VP APAC, OutSystems: Modernisation is dependent on reducing complexity and successful consolidation. Many organisations rely on legacy apps which, in some cases, have been a staple of their business processes for years and sometimes decades. These legacy apps are often linked to other older systems, programs, hardware, and infrastructure, as well. Moving entire systems and libraries from one platform to another can result in data loss, system downtime, capital expenditure and many hours of manual labour.