Displaying items by tag: IVR Testing
Friday, 20 January 2012 10:28
Cyara Outbound Testingâ„¢ Receives Product of the Year Award from Customer Interaction Solutions® Magazine
Cyara Outbound Testingâ„¢ Honored for Exceptional Innovation, Proving Company's Ongoing Commitment to Improving the Customer Experience
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Tuesday, 13 September 2011 07:47
US Airways Deploys Cyara to Automate Testing of Customers' Phone Self- and Assisted Service Experience
Results in Over 70% Reduction in Time and Costs to Simulate and Test Speech-Enabled Voice Self-Service for Airline Reservations; Ensures Successful Voice Upgrade and Deployment
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Wednesday, 19 January 2011 07:52
Cyara Solutions Receives Product of the Year Award from Customer Interaction Solutions® Magazine
Cyara Solution Suite Honored for Exceptional Innovation, Proving Ongoing Commitment to Enhancing Customer Experience Through Life Cycle Testing of Interactive Voice Response (IVR) Systems and Contact Centers for System Operation and User Experience
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Tuesday, 16 November 2010 10:07
Cyara Pulse Keeps New Zealand's Ministry Of Social Development Online To Serve Customers
Cyara Solutions today announced that the New Zealand's Ministry of Social Development (MSD) has adopted its Pulse product to automatically test the operations of its call centers, removing the need for daily manual testing.
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