Displaying items by tag: Braze

In today's fiercely competitive marketplace, capturing customer attention is more challenging than ever. Brands are vying not just for visibility but for meaningful engagement that fosters loyalty and drives business success. Recognising this imperative, Braze—the leading customer engagement platform—has unveiled a suite of ground-breaking product innovations at its annual customer conference, Forge 2024.

Published in Enterprise Solutions
Wednesday, 23 March 2022 19:21

Emplifi launches next-level social customer care

Unified customer experience platform Emplifi has launched Emplifi Social Care, part of the its Unified CX Platform. Emplifi Social Care is aimed at powering teams outside of the service centre to help support the volume of customer requests that come in across social media channels.

Published in Market

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