Global Health says the $1 million agreement over 3 years includes two 3-year extensions and provides for data conversion from existing systems where appropriate, and the deployment of the Global Health’s SaaS portfolio centered on the company’s MasterCare+ Case Management and shared Electronic Medical Record for Multi-Disciplinary Care Teams. 

“Strengthening digital healthcare capabilities for Youturn, Global Health will implement its suite of digital health SaaS solutions to optimise Youturn’s operations, improving workflow standardization, service efficiency and accessibility. The deployment will feature MasterCare+, which streamlines case management and service delivery, integrated with MasterCare’s HotHealth digital front door for online engagement between services, clinicians and clients, and ReferralNet, which provides secure sharing of clinical documents across multiple providers. The goal of the project is to improve efficiency and support better service delivery for Youturn,” says Global Health.

Global Health says the implementation will take place across Youturn’s key services, including the Youth Enhanced Service (YES) in Darling Downs and Adelaide, eight headspace centres, including in Maroochydore and Toowoomba, as well as StandBy services offering phone counselling, after-hours support, and locations in NSW and NT - and these services will benefit from the enhanced digital solutions to improve their operations and service delivery, particularly in regional areas.

Global Health Managing Director Mathew Cherian said: "This partnership underscores our commitment to driving workflow productivity across health services through our portfolio of integrated SaaS platforms, enabling clinicians to spend more time with people living with vulnerable mental health challenges."