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Stan Beer
Stan Beer has been involved with the IT industry for 39 years and has worked as a senior journalist and editor at most of the major media publications, including The Australian, Australian Financial Review, The Age, SMH, BRW, and a number of IT trade journals. He co-founded iTWire in 2004, where he was editor in chief until 2016. Today, Stan consults with iTWire News Site /Website administration, advertising scheduling, news editorial posts. In 2016 Stan was presented with a Kester Lifetime Achievement Award for his contribution to Australian IT journalism.
Thursday, 25 May 2023 13:48
Genesys Cloud CX adds 30% more customers, US$2B to top line in 2023
Contact centre platform provider Genesys has released customer highlights for its 2023 fiscal year, reporting impressive numbers for its Genesys Cloud CX family of products, including nearly 30% growth in customers and US$2 billion total revenue growth.
Published in
Enterprise Solutions
Friday, 19 May 2023 15:17
Genesys legacy clients 'low hanging fruit' ripe for move to cloud
If global contact centre platform provider Genesys had one key take-away message for the approximately 300 delegates to its APAC Partners Summit in Phuket this week, it was that significant numbers of legacy in-premise clients are ripe for the inevitable move to the cloud.
Published in
Enterprise Solutions
Tuesday, 16 May 2023 15:21
Genesys launches AI-powered employee engagement with new cloud solution
California-based contact centre solutions provider Genesys has expanded its horizons beyond the call centre with the launch of an AI-powered employee engagement system called Genesys Cloud EX.
Published in
Enterprise Solutions
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Comments
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Re: iTWire - Can cyber security be a platform for innovation and growth?
Most cybersecurity is making up for weak platforms. We need to address the fundamentals, design platforms that prevent out-of-bounds access[…]
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
