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Tuesday, 18 October 2022 09:35

Dialpad delivers AI Contact Centre offering to Australia and New Zealand

AI-powered communication platform Dialpad’s AI Contact Centre Offering has launched in Australia and New Zealand.

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WEBINARS & EVENTS

11 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in…
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in…
UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to…
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC…
TODAY FREE VIRTUAL EVENT - EXL SERVICE, AI in action Driving the shift to scalable AI
Through a blend of visionary discussions, real-world demos, and expert…

CYBERSECURITY

CyberArk unveils ‘first-of-its-kind’ Machine Identity Security Solution to secure workloads across every environment
CyberArk (NASDAQ: CYBR), the global leader in identity security, today announced…
The Future of Security Lies in Prevention, Not Reaction
In Australia’s rapidly evolving landscape, artificial intelligence (AI) remains a…
Check Point Technologies demonstrates Web 3.0 firewall to protect the blockchain
Check Point Technologies released the stateful inspection firewall back in…
Account takeover attacks on social media: A rising threat for content creators and influencers
COMPANY NEWS: In 2024 and continuing into 2025, social media…
Fastly Unveils DDoS Attack Insights to Strengthen Protection and Security Transparency
New capabilities provide deeper visibility into attack mitigation, helping organisations…

PEOPLE MOVES

Celonis Launches its First Global Innovation Hub
COMPANY NEWS: Celonis has launched its first innovation hub to…
Pax8 Names Craig Foster as Chief Financial Officer
Pax8, the leading cloud commerce marketplace, today announced the appointment…
Dawn G. Lepore appointed Chairman of Amperity's Board of Directors
The former drugstore.com CEO and Vice Chair of Charles Schwab…
Informatica appoints Krish Vitaldevara as EVP, Chief Product Officer
AI-powered enterprise cloud data management company Informatica has appointed Krish…
Sysdig Appoints Gary Olson CRO and Crendal Kear CBO
Amid Global Expansion and >330% Growth of Sysdig Sage AI:…

GUEST ARTICLES

Why Limiting Your Hiring to One Country Is Holding Your Business Back
GUEST OPINION: The World Is Your Talent Pool—So Why Are…
Delving Into Windows CE, Part3: Introducing Team82’s Open-Source Debugger
GUEST RESEARCH: This is part 3 of Team82’s four-part series…
11 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in…
Fastly Application Security Solutions Delivered 235% ROI Over Three Years
COMPANY NEWS: Study shows Fastly provides enhanced security, improved user…
Avalara Earns TrustRadius Trusted Seller Verification
COMPANY NEWS: The Trusted Seller verification showcases Avalara's efforts in…
Data Management – It’s a High-Stakes Game
GUEST OPINION: In today’s digital-first economy, data can be both…
Browser fingerprinting showdown: Can antidetect tools really beat it?
GUEST OPINION: With the proliferation of internet-enabled technologies, browser fingerprinting…
Riverbed Unveils Next-Generation AIOps, Adding Predictive, Agentic and Generative AI to the Riverbed Platform
COMPANY NEWS: Company Also Introduces Next Three Data Observability Modules…
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in…
How to futureproof manufacturing operations to withstand global uncertainty
GUEST OPINION: Global economic turbulence and shifting political dynamics are…

Guest Opinion

Why Limiting Your Hiring to One Country Is Holding Your Business Back
GUEST OPINION: The World Is Your Talent Pool—So Why Are…
Data Management – It’s a High-Stakes Game
GUEST OPINION: In today’s digital-first economy, data can be both…
Browser fingerprinting showdown: Can antidetect tools really beat it?
GUEST OPINION: With the proliferation of internet-enabled technologies, browser fingerprinting…
How to futureproof manufacturing operations to withstand global uncertainty
GUEST OPINION: Global economic turbulence and shifting political dynamics are…
Cloud costs and tariffs: exploring on-premises alternatives for greater stability
Public cloud storage is accelerating in popularity due to its…
How to empower contact centre agents to drive performance
GUEST OPINION: Agent engagement and performance are key drivers of…
What can you do with an electrical and computer engineering degree?
GUEST OPINION: An electrical and computer engineering (ECE) degree opens…
AI PCs: A paradigm shift in the modern workplace
As AI reshapes the workplace, IT leaders face a pivotal…
Celonis for tariff management: Navigating supply chain disruptions with Process Intelligence
GUEST OPINION: Understanding the immediate impact of the recently announced…
Packaging facilities speed up machine swaps using pre-wired power tracks
GUEST OPINION: The packaging industry plays an important part in…

ITWIRETV & INTERVIEWS

Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to…
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable…
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about…
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,…
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…

RESEARCH & CASE STUDIES

Delving Into Windows CE, Part3: Introducing Team82’s Open-Source Debugger
GUEST RESEARCH: This is part 3 of Team82’s four-part series…
AI Adoption Accelerates in APAC, But Consumers Struggle with Trust, Security, and Job Displacement Concerns
GUEST RESEARCH: New F5 research reveals an AI paradox, where…

Channel News

AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch…
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…

Comments

Re: iTWire - Can cyber security be a platform for innovation and growth?

Most cybersecurity is making up for weak platforms. We need to address the fundamentals, design platforms that prevent out-of-bounds access[…]
Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’

For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
Re: iTWire - The Risc-V architecture that can shape the future of computing

RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
Re: iTWire - Is Linux finally ready to storm the mainstream?

There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership

Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]