Mobile and Internet plans provider Belong has deployed the Appian low-code platform to intelligently automate key customer service actions, manage fraud identification and to enable it to rapidly respond to changing demands, including COVID-19.
Process management and automation vendor Nintex, has announced significant enhancements to its cloud-first process automation solution - Nintex Workflow Cloud - including a "market first" offering, giving customers the ability to quickly and easily create workflows that include robotic process automation (RPA) bots.