Displaying items by tag: Merijn Booij
Wednesday, 17 February 2016 13:18
Omni-channel contact is a paradigm shift
In the past if you had a problem with a purchase you rang the company’s call centre, dumped on a hapless customer service agent (CSA), and sorted it out. But that behaviour is so yesterday.
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WEBINARS & EVENTS
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OutSystems Announces ONE 2025: The Future of AI-Powered Application and Agent Development Unveiled
GUEST EVENT: The annual event returns to Lisbon with Diego… -
8 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
12 DAYS TO GO - Maximising Cloud Efficiency - How to do more with Less
Date & Time April 23rd, 2025 at 11:00 AM in… -
UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
UiPath to hold Agentic AI Summit on March 25 to… -
ALL WELCOME - 6 DAYS TO GO - AI in Action is your opportunity to gain actionable strategies for deploying scalable, reliable AI solutions that drive measurable business outcomes.
AI in Action As organisations across APAC…
CYBERSECURITY
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World Password Day: Strong Passwords are Crucial for Cybersecurity
Today is World Password Day so strengthen your passwords to… -
Check Point boosts external risk visibility following Cyberint acquisition
Cybersecurity management vendor Check Point is expanding its services for… -
BeyondTrust Launches Free Identity Security Risk Assessment to Reveal Hidden Paths to Privilege
COMPANY NEWS: Complimentary new assessment--powered by Identity Security Insights--provides actionable… -
76% of Australian orgs experienced at least one high-impact cyber event ‘halting critical business functions’ in past year
Semperis launches Ready1 to transform ‘cyber crisis response in ANZ’… -
Censys Launches Threat Hunting Solution to Proactively Track and Defend Against Targeted Adversaries
COMPANY NEWS: This solution helps security teams hunt faster, accelerate investigations…
PEOPLE MOVES
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Semperis Appoints Former Head of Microsoft Identity Security Alex Weinert as Chief Product Officer
Weinert to lead Semperis’ product strategy and innovation, expanding its… -
KnowBe4 Appoints Bryan Palma as President and CEO and Founder Stu Sjouwerman Named Executive Chairman
KnowBe4, the world-renowned cybersecurity platform that comprehensively addresses human risk… -
Former CIA Director George Tenet joins Illumio Board of Directors
Former CIA director George J. Tenet has joined the Board… -
Exabeam Appoints Kiley LePage as Chief Legal Officer
New appointment to drive growth and global partnerships -
BeyondTrust Names Industry Veteran Sean Malone as Chief Information Security Officer
COMPANY NEWS: Experienced security leader joins BeyondTrust to drive innovation…
GUEST ARTICLES
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Over half of cybersecurity incidents in Australia occur due to unmanaged assets
GUEST RESEARCH: Trend Micro Incorporated, a global cybersecurity leader, announced new… -
LogicMonitor strengthens AI-Powered Observability leadership with Agentic AIOps innovations and strategic partnerships
COMPANY NEWS: At Elevate Community Conference 2025, LogicMonitor shares recent… -
Active Subscription Scam Campaigns Flooding the Internet
GUEST RESEARCH: Bitdefender researchers have uncovered a surge in subscription scams,… -
Fortinet threat report reveals record surge in automated cyberattacks as adversaries weaponise artificial intelligence and fresh techniques
COMPANY NEWS: FortiGuard Labs 2025 Global Threat Landscape Report highlights… -
The new standard for corporate travel is real-time, policy-smart, and employee-centric
GUEST OPINION: The expectations placed on corporate travel programs have… -
Appian Celebrates 2025 Innovation Award Winners
Customers Delivered Value with Process Orchestration and AI Capabilities on… -
Mandiant releases annual M-Trends report
GUEST RESEARCH: Mandiant just unveiled the findings of its 16th… -
Barracuda finds that 23% of HTML Email Attachments are Malicious
GUEST RESEARCH: New Barracuda Report Highlights State of Email Threat Landscape…
Guest Opinion
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The new standard for corporate travel is real-time, policy-smart, and employee-centric
GUEST OPINION: The expectations placed on corporate travel programs have…
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Safety tips if offering internet access at your rental property
GUEST OPINION: If home ownership is one aspect of the… -
Check Point Partners with Illumio to Advance Zero Trust Security
Check Point Software Technologies Ltd and Illumio have announced a… -
Rethinking IT sustainability to achieve outcomes that matter to the planet and the bottom line
GUEST OPINION:Sustainability has become a critical business priority, connecting environmental… -
How finance leaders can use artificial intelligence to move beyond efficiency and drive revenue growth
GUEST OPINION: Artificial intelligence (AI) is now embedded in many… -
How eLearning can help address Australia's productivity issues
Technology has transformed our lives in countless ways, from how… -
How outsourcing and automation plug the cybersecurity skills gap
Organisations across Australia and New Zealand are increasingly confronted with… -
Building a smarter future for construction
Australia’s construction industry is navigating uncertain waters. While there has…
ITWIRETV & INTERVIEWS
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Amazon CISO CJ Moses gives rare interview
GUEST INTERVIEW: CJ Moses moves out of the shadows to… -
Matt Salier explains the Australian Cyber Collaboration Centre's voluntary data classification framework
Cybercriminals never rest and company data is an increasingly valuable… -
Qualys CEO Sumedh Thakar explains the Risk Operations Centre (ROC)
iTWireTV: Special guest Qualys CEO Sumedh Thakar tells us about… -
iTWire talks to SailPoint about identity management in the Enterprise
GUEST INTERVIEW: We talk to Andrew Moore, VP of Product,… -
How Blue Yonder is applying AI and innovation to solve supply chain challenges
iTWireTV interview: We've all felt the effects of supply chain…
RESEARCH & CASE STUDIES
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Over half of cybersecurity incidents in Australia occur due to unmanaged assets
GUEST RESEARCH: Trend Micro Incorporated, a global cybersecurity leader, announced new…
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Active Subscription Scam Campaigns Flooding the Internet
GUEST RESEARCH: Bitdefender researchers have uncovered a surge in subscription scams,…
Channel News
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AWS announces Generative AI Partner Innovation Alliance
COMPANY NEWS: Amazon Web Services (AWS) has, announced the launch… -
Rackspace Technology signs multi-year, strategic collaboration agreement with AWS
AI technology services company Rackspace Technologies has signed a Strategic…
Comments
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Re: iTWire - Can cyber security be a platform for innovation and growth?
Most cybersecurity is making up for weak platforms. We need to address the fundamentals, design platforms that prevent out-of-bounds access[…]
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
