Displaying items by tag: Genesys 8
Thursday, 19 August 2010 13:04
Genesys addresses channel integration, social media
Have you ever become frustrated by organisation's inability to handle multiple communications channels properly? Do you think anyone at your bank is listening when you tweet about an excessively long queue or an ATM that's out of action for the third time in a week?
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Business Telecommunications
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WEBINARS & EVENTS
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UiPath to Unveil Latest Agentic Automation Solutions at Agentic AI Summit
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CYBERSECURITY
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Fastly Unveils DDoS Attack Insights to Strengthen Protection and Security Transparency
New capabilities provide deeper visibility into attack mitigation, helping organisations… -
Google Cloud Recognises Rubrik as a Partner of the Year
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PEOPLE MOVES
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Pax8 Names Craig Foster as Chief Financial Officer
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Sysdig Appoints Gary Olson CRO and Crendal Kear CBO
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GUEST ARTICLES
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Fortinet expands FortiAI across its Security Fabric platform
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Why identity security is the foundation of modern cybersecurity
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Strategies to reduce shadow IT and improve security
Shadow IT, the use of unauthorized applications and devices within…
Guest Opinion
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Cloud costs and tariffs: exploring on-premises alternatives for greater stability
Public cloud storage is accelerating in popularity due to its…
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How to empower contact centre agents to drive performance
GUEST OPINION: Agent engagement and performance are key drivers of…
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What can you do with an electrical and computer engineering degree?
GUEST OPINION: An electrical and computer engineering (ECE) degree opens…
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AI PCs: A paradigm shift in the modern workplace
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Celonis for tariff management: Navigating supply chain disruptions with Process Intelligence
GUEST OPINION: Understanding the immediate impact of the recently announced…
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Packaging facilities speed up machine swaps using pre-wired power tracks
GUEST OPINION: The packaging industry plays an important part in…
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Why identity security is the foundation of modern cybersecurity
GUEST OPINION: In the digital landscape today, traditional network-based security…
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Strategies to reduce shadow IT and improve security
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Why traditional transformation approaches fail field workers
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ITWIRETV & INTERVIEWS
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RESEARCH & CASE STUDIES
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Channel News
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Comments
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Re: iTWire - Can cyber security be a platform for innovation and growth?
Most cybersecurity is making up for weak platforms. We need to address the fundamentals, design platforms that prevent out-of-bounds access[…]
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Re: iTWire - Why Software Developers Need a Security ‘Rewards Program’
For most developers the security/performance trade off is still the hardest one to tackle, even as the cost of processing[…]
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Re: iTWire - The Risc-V architecture that can shape the future of computing
RISC has been overhyped. While it is an interesting low-level processor architecture, what the world needs is high-level system architectures,[…]
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Re: iTWire - Is Linux finally ready to storm the mainstream?
There are two flaws that are widespread in the industry here. The first is that any platform or language should[…]
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Re: iTWire - Transport for NSW and HCLTech expand digital transformation partnership
Ajai Chowdhry, one of the founders and CEO of HCL is married to a cousin of a cousin of mine.[…]
