Together, WalkMe and Tech Mahindra will enable global enterprises to measure, drive, and realise the value of software investments and digital transformation strategies through efficient, effective, and sustained adoption of digital technologies. As part of the partnership, Tech Mahindra’s customers will get visibility into adoption challenges – whether it be around productivity, usability, compliance, or beyond.
Digital adoption platforms (DAP) play a critical role in helping digital transformation projects succeed by reducing digital friction and increasing end-user productivity during software transitions, both of which are major causes of digital transformation projects failing. As a result, DAPs are set to play a major role across the entire technology stack, with Gartner estimating that by 2025, 70% of organiSations will use a digital adoption platform across the entire technology stack to overcome still insufficient application user experiences.
WalkMe senior vice president of alliances and channels Jim Nairn said, “We are pleased to partner with Tech Mahindra on a global scale to help businesses maximise their investments in digital transformation and get the most out of their technology stack. This partnership further expands our go-to-market footprint by putting the power of digital adoption in the hands of more organisations, thus driving real business value.”
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WalkMe is the pioneer of DAP technologies, with more than 35 million users in 160+ countries, including 80% of the Fortune 10. Digital adoption platforms play a critical role in helping digital transformation projects succeed by reducing digital friction and increasing end-user productivity during software transitions, both of which are major causes for digital transformation projects failing.
Tech Mahindra global head emerging technologies Rajesh Dhuddu said, “Digital adoption platforms have become critical to the transformation of workplace efficiency. The need for modernising how employees interact with technology continues to accelerate as organisations recognize the close relationship between successful digital transformation and the ability of end-users to quickly leverage new ways of working. Our partnership with WalkMe will help us drive ROI on our clients’ digital transformation projects, which is a key priority for Tech Mahindra. We are pleased to partner with WalkMe and are positive that this association will enable us to unlock the best solutions and innovative approaches for the global market.”
Over the last decade, WalkMe has continued to deliver digital solutions at scale to help organizations worldwide achieve their digital transformation goals by creating frictionless and elegant digital experiences that reduce complexity in the enterprise technology stack.
This partnership is in line with Tech Mahindra’s DigitALL philosophy for comprehensive Business Transformation. As part of Nxt.Now framework, which aims to enhance “Human Centric Experience”, Tech Mahindra focuses on investing in emerging technologies and solutions that enable digital transformation and meet the evolving needs of its customers.
About Tech Mahindra
Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise for a more equal world, future readiness, and value creation. It is a US$6.5+ billion organisation with 152,000+ professionals across 90 countries helping 1290+ global customers, including Fortune 500 companies. It is focused on leveraging next-generation technologies including 5G, Metaverse, Blockchain, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for global customers. It is the only Indian company in the world to receive the HRH The Prince of Wales’ Terra Carta Seal for its commitment to creating a sustainable future. It is the fastest growing brand globally in ‘brand value rank’ and amongst the top 7 IT brands globally in brand strength with AA+ rating. With the Nxt.Now framework, Tech Mahindra aims to enhance ‘Human Centric Experience’ for its ecosystem and drive collaborative disruption with synergies arising from a robust portfolio of companies. Tech Mahindra aims at delivering tomorrow’s experiences today and believes that the “Future is Now.”
Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies with 260,000 employees in over 100 countries. It enjoys a leadership position in farm equipment, utility vehicles, information technology and financial services in India and is the world’s largest tractor company by volume. It has a strong presence in renewable energy, agriculture, logistics, hospitality and real estate. The Mahindra Group has a clear focus on leading ESG globally, enabling rural prosperity and enhancing urban living, with a goal to drive positive change in the lives of communities and stakeholders to enable them to rise.