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Monday, 20 November 2023 15:19

Survey Reveals the Biggest Challenges Facing IT Organisations Include Harnessing Existing IT Infrastructure Effectively and Addressing Skills Shortages

By  Dynatrace
Rafi Katanasho, APAC Chief Technology Officer at Dynatrace Rafi Katanasho, APAC Chief Technology Officer at Dynatrace

COMPANY NEWS:  Dynatrace, the leader in unified observability and security, today announced the findings of a recent survey of technology professionals in APAC which highlighted the most significant technology challenges faced by organisations in a diverse range of sectors, including banking and finance, consulting, IT service providers, education, and government across the region.

When asked to name the number one IT challenge impacting their business, more than half of the survey respondents (59%) pointed to harnessing their existing technology infrastructures to support growth. Survey respondents identified additional challenges, including addressing skills shortages and attracting talent (23%), and providing a robust cyber security posture (5%).

“The growing complexity of modern hybrid and multicloud infrastructure coupled with a lack of available talent and skills shortages are making it increasingly challenging for organisations to manage and maintain the optimal performance of their digital services,” said Rafi Katanasho, APAC Chief Technology Officer, Dynatrace.

“Many organisations are attempting to overcome these challenges using a ‘do it yourself’ approach consisting of multiple, disparate monitoring and automation tools loosely bolted together. However, the cracks are starting to show in this fragmented and highly manual approach.”

Obstacles to innovation

The survey also asked respondents to name the most significant obstacle they face when innovating. Half of all respondents (50%) pointed to the complex landscape of technologies within their IT ecosystem, while 20% named the impact of legacy technologies.

Katanasho added, “Today, cloud analytics platforms can help organisations to better unleash the power of data in three key areas: people, processes, and technology.   At the same time, to be successful, an organisation needs platforms that are scalable, open, and collaborative.

“However, teams also need to work together to drive faster, more secure innovation. To accomplish this, organisations need a platform that can unify the enormous volume and variety of observability and security data from their ecosystems. This unified platform approach will help eliminate any data silos that might exist. In addition, it will deliver the insights and automation required to optimise complex hybrid and multicloud environments and accelerate the delivery of flawless and secure innovation.

“It’s clear that the organisations that will lead in the new data economy will be those that outperform their peers when it comes to the process areas of alignment, governance, and collaboration.”

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