11:11 Systems is one of seven companies featured. Customers lauded the organisation for its exceptional commitment, noting they are an “outstanding team dedicated to our account, and these specialists are top of their game.”

The dependability and consistent positive outcomes of 11:11 Systems’ offerings earned them widespread acclaim, with reviews highlighting the “very reliable DRaaS solution that has managed to deliver excellent outcomes over the past years.” Clients also praised 11:11 Systems for its expertise and ongoing support, emphasising that “they know their products very well and they continue to provide exceptional support after implementation.”

“We believe our inclusion in the ‘Voice of the Customer’ report reaffirms our strategy and commitment to pushing the boundaries in DRaaS innovation while maintaining our customer-first approach,” said Kaushik Ray, chief experience officer at 11:11 Systems. “We believe this acknowledgment reflects our customers' trust in our solutions and the tangible impacts we have made in their businesses. We're not just a vendor but a partner in our clients' accomplishments.”

11:11 Systems' broad DRaaS offerings are designed to protect businesses from unplanned downtime and meet diverse recovery requirements. The organisation’s industry-leading solutions, including specialised Zerto, Veeam and Azure services, emphasise flexibility, reliability and end-to-end protection. Whether facing cybercrime, natural disasters, hardware failure or any unplanned incident, 11:11 Systems ensures a speedy and successful recovery, safeguarding businesses' operational continuity.

Gartner Peer Insights is a respected platform that collects and curates unbiased reviews and ratings from IT professionals, offering invaluable insights into various IT software and services. Its comprehensive "Voice of the Customer" report distills real-world client experiences and feedback, playing an instrumental role in aiding purchase decisions across the technology spectrum.

Gartner, Voice of the Customer for Disaster Recovery as a Service, Peer Contributors, 31 October 2023    

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