Wednesday, 09 December 2015 20:29

Uber anonymises rider and driver phone numbers for added safety

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Promising to ‘constantly improve’ its safety features for ‘riders and driver-partners’, Uber is now anonymising phone numbers.

Uber says that as ‘part of our commitment to constantly improve’ its safety features for riders and driver-partners, the company says it has ‘recently introduced some new technology to enhance the way you connect and communicate with your driver, and share your trip details with friends and family.’

The headline new safety feature is ‘phone number anonymisation’.

Now, when a rider and driver contact each other regarding a trip, Uber says ‘both phone numbers will be anonymised - meaning you will no longer see each other’s contact details.’

Here are the changes Uber says ‘you can expect to see:’

  • Calling or receiving a call from a driver: their number may appear as a landline number.
  • Texting and calling a driver: the numbers may be different.
  • If you’re a regular rider: you may notice the same anonymised number used for different drivers.
  • If ‘Private Number’ is enabled on your phone: you’ll still be able to text your driver but you’ll need to disable it to be able to make calls through the app.

More safety features below, please read on.

Another feature is dubbed ’SafetyNet.’

Uber says it is ‘proud to introduce SafetyNet – an expansion of the “Share My ETA” feature.’

With SafetyNet, Uber says ‘you can now easily share your trip details - including specific route and estimated time of arrival - with up to five pre-selected friends or family, even if they don’t have the Uber app.’

Uber also launched a raft of other safety features, which you can see here, but those were from back on 16 July, 2015.


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Alex Zaharov-Reutt

Alex Zaharov-Reutt is iTWire's Technology Editor is one of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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