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The Commonwealth narrowly pipped Westpac as Australia’s top bank due to the usability of its mobile and digital services, but Westpac was deemed to be the bank with the highest score in mobile banking functionality, according to a newly published study.

Published in Mobility

Westpac mobile and online banking services are offline, having been hit by outages since 10 June and customers have struggled to cope over the long weekend, judging by their reactions.

Published in Business Software

Three days before Christmas, National Australia Bank's banking services have gone down, with customers unable to use both phone and Internet banking services.

Published in Apps
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