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Thursday, 12 January 2017 13:25

CX needs redefining – GCX and BCX

West, a leading US provider of CX and UCS, surveyed more than 500 consumers to understand how they define high-quality CX, gauge how communication preferences shift across self-service and proactive interactions and identify which industries are leading and lagging in CX delivery.

Published in CRM
Monday, 22 September 2014 15:16

VCPro uses Nimble for DaaS

Sydney-based systems integrator and service provider VCPro now uses Nimble flash-based storage and Cisco UCS mini server hardware to run its desktop-as-a-service.

Published in Cloud
Tuesday, 02 October 2012 14:57

Oracle claims benchmark record

Oracle has set a new record for a two-processor system running the TPC-C benchmark.

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