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A quarter of Australian companies which took part in a survey conducted by IT management company ManageEngine felt they were more at risk of a cyber attack now than they were 12 months ago.

Published in Security

Telstra's Business arm has released new research that shows nearly 70% of SMBs 'say they are not concerned about the impact of the Internet', with many saying they're 'planning to increase their online presence in 2012'.

Published in Fuzzy Logic

A new study commissioned* by RightNow (NASDAQ: RNOW) investigating customer experiences across Australia has found that more than a quarter (28 percent) of consumers stay put with a company following a poor customer experience because they believe that alternative companies are just as likely to offer unsatisfactory service.