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10 questions contact centre managers should ask prospective technology partners

Auckland, 20 February 2018 – Trans-Tasman communications technology specialist Pyrios has a message for contact centre managers eyeing up cloud solutions: apply the same amount of rigour to selecting a partner as you do to selecting a contact centre platform in the cloud.

1 Nov 2017: Trans-Tasman communications technology specialist Pyrios says businesses must factor platform flexibility into contact centre modernisation to cope with emerging digital channels.

Auckland, 10 July 2017 – Companies must align omnichannel design with brand values to deliver memorable customer experiences.

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