Home Your Tech Entertainment Displaying items by tag: Customer Experience

Auckland, 10 August 2017 – Staff scheduling and forecasting tools have been shown to reduce labour costs in the contact centre by up to 46%, and yet over half (57%) of all businesses don’t use tools to schedule workers.

Australian construction materials and building products supplier Boral is deploying MuleSoft’s Anypoint Platform to support key business initiatives, including supply chain innovation and omnichannel customer experience.

Published in Deals

Auckland, 10 July 2017 – Companies must align omnichannel design with brand values to deliver memorable customer experiences.

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