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The Coalition Government has finally honoured a two-year-old promise, with Communications Minister Mitch Fifield announcing on Tuesday that it would carry out a Consumer Safeguards Review in the telecommunications sector.

Published in Telecoms & NBN

Telecommunications industry lobby group Communications Alliance says the number of complaints in the Telecommunications Industry Ombudsman's six-monthly update are disappointing and indicate that the industry has to do more to improve the customer experience.

Published in Telecoms & NBN

The telecommunications industry has raised concerns about the likely flow-on costs to consumers from the standards which would have to be met under new rules proposed for service providers dealing with consumers migrating to the national broadband network.

Published in Telecoms & NBN
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