Tuesday, 15 February 2022 15:13

Netflix still leads Australian subscription TV market

Roy Morgan CEO Michele Levine Roy Morgan CEO Michele Levine

Roy Morgan's research shows that while Foxtel, Disney+ and Amazon Prime Video showed strong growth in viewer numbers during 2021, Netflix is still the top dog.

The research company ascribes the substantial growth in subscription TV audiences – more than a million additional viewers for each of Foxtel, Disney+ and Amazon Prime Video – to COVID-19 and the associated lockdowns.

The latest figures show that 15,763,000 Australians (74.5%) watched a subscription TV service in an average four weeks in the three months to December 2021, up 387,000 (2.5%) on the year-ago period.

Netflix remains on top with 12,821,000 viewers in an average four weeks, but that's an increase of just 10,000 viewers (0.1%) over the year.

Foxtel (including Foxtel Now, Binge and Kayo Sports) took second place after putting on an impressive 1.38 million viewers for a total of 7,130,000. That's an increase of 23.9%, with the strongest growth coming from Binge. But that's not surprising given that the service only launched in May 2020.

Stan just managed to hold onto third spot. After losing 195,000 viewers (4.0%) in 2021 it ended up with 4,707,000, while Disney+  put on 1,458,000 (+45.5%) for a total of 4,663,000 viewers.

The two biggest winners during the COVID-19 pandemic have been Disney+ and Amazon Prime Video – both have more than tripled their viewership over the last two years – both up by more than 3 million viewers.

Amazon Prime Video rounded out the big five, with a viewership of 4,393,000 thanks to an increase of 1,365,000 (45.1%) in 2021.


Source: Roy Morgan Single Source, October - December 2019, n=13,526, October – December 2020, n=16,641, October – December 2021, n=16,762. Base: Australians aged 14+. *Foxtel includes Binge, Foxtel Now and Kayo Sports.

The 'also rans' should not be overlooked. Roy Morgan found that more than five million Australians watch at least one of Apple TV+, Fetch, YouTube Premium, Paramount+, Google Play, Optus Sport, Telstra TV Box, Tubi, Britbox, Hayu, Flash, Hulu or Sports Flick. That's a healthy year-on-year increase of 1,769,000 (54.5%).

“Overall, 15.8 million Australians now watch subscription TV in an average four weeks, an increase of 387,000 (2.5%) on a year ago and up 650,000 (4.3%) on two years ago pre-pandemic. However, the big movements over the last two years have been with Foxtel, Disney+ and Amazon Prime Video which have substantially increased their viewership during the pandemic," said Roy Morgan CEO Michele Levine.

“Foxtel now has over 7.1 million viewers, up over 1.3 million (23.9%) from a year ago and up by almost 1.9 million (35.6%) from two years ago. The growth for Foxtel has been across all its platforms but has been strongest for the new Binge streaming subscription service, launched in May 2020, and Kayo Sports, launched in November 2018. Both new services have well over 1.5 million viewers already.

“Even more impressive has been the performance of Disney+ which launched just over two years ago in November 2019. Disney+ attracted around 1.5 million viewers within its first month and has since added nearly 3.2 million viewers (216.8%) over the last two years – largely during the COVID-19 pandemic.

“Just behind is Amazon Prime Video with around 4.4 million viewers. Amazon Australia began operations in December 2017 and the pandemic has provided a big boost to their business – including Amazon Prime Video. Over the last two years Amazon Prime Video has added over 3 million viewers (218.4%)

“The big increases in viewers for newer services hasn’t been matched by the more established players. Although both Netflix and Stan added a significant number of new viewers in 2020 this momentum was not sustained in 2021. Over the past year Netflix viewership was virtually unchanged at 12.8 million while Stan, Disney+ and Amazon Prime Video are now almost tied for third position with 4.4-4.7 million viewers.

“The results of the last two years, and particularly over the last year, show that as competition intensifies in the subscription TV market the pressure grows to bring new content to market to provide new reasons for people to sign up, or continue subscribing.

“The large growth for newer services, even as the broader market grows much more slowly, shows that Australians are increasingly prepared to subscribe to multiple services. The average number of subscription TV services Australians use has increased from 1.8 in December 2019 to 2.7 today.”


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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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