Sunday, 01 November 2015 20:25

Ruckus reassures Cloudpath users on multi-vendor support

Greg Beach Greg Beach

Wi-Fi vendor Ruckus has quickly moved to reassure customers of BYOD onboarding company Cloudpath that it will continue support for networks that use WLAN equipment from competitors.

In the Ruckus Room blog, Ruckus VP, product management, Greg Beach, said that on hearing news of the Cloudpath acquisition, announced by Ruckus last week, competitors had attempted to scare Cloudpath customers.

However, he said assertions that Ruckus-Cloudpath would drop support for competitors' WLAN equipment were simply not true.

“Looks like we created a Ruckus last week with our Cloudpath acquisition,” said Beach.

“Many customers and partners jumped on board to praise the deal, which we believe will simplify Wi-Fi onboarding and security for the industry.

“Not surprisingly, our competitors weren’t so generous in their commentary. Some jumped in to scare customers and partners with assertions that Ruckus Cloudpath will stop supporting networks that use competitive WLAN equipment. While this is a predictable competitive response, it couldn’t be farther from the truth.  

“Let me make it clear that Ruckus intends to continue multi-vendor support in Cloudpath.

“We know it’s one of the reasons Cloudpath customers love this solution, which delivers secure and user-friendly policy management for both BYOD and IT devices. Our customers likewise rely on Wi-Fi for their business, and they want to make it easier and more pervasive – exactly what Cloudpath has been doing for nine years.”

According to Beach, multi-vendor support its newly acquired Cloudpath business is a strategy that will help Ruckus, despite the networks having heterogeneous hardware.

“Why does this help Ruckus? Well, simply put, our goal is to deliver the best wireless experience in the industry. It’s not all about access points and controllers. It is all about the wireless experience – and that experience requires more performance, great reliability, easier onboarding and better security,” said Beach.

“It’s worth noting that Cloudpath is built entirely on standards-based protocols including 802.1X (an IEEE security framework), RADIUS (an IETF standard AAA protocol), EAP-TLS (an IETF authentication protocol utilizing certificates) and X.509 certificates (a standard for public key infrastructure).”

“Competitive products are RADIUS-centric, though Cloudpath is designed to be smarter – using the standard functions present in all RADIUS servers while leaving the choice of RADIUS server to the customer. New customers can use the RADIUS server that comes with Cloudpath, or if they have an existing RADIUS server, we can extend their investment to deliver certificate-based security across their infrastructure. This contrasts with our competitors, whose solutions revolve around their RADIUS server and are priced accordingly—even if “their” RADIUS server is actually the open-source FreeRADIUS.

“Cloudpath software can actually act as a single point of policy control across all wired, wireless and remote infrastructure. Cloudpath also offers a cloud-hosted solution for customers who prefer to abstract the complexity of an on-premise solution – an offering our competitors lack. Cloudpath founder and CEO Kevin Koster – who continues to lead the Cloudpath team within Ruckus – says it best: “Our core architectural principal is to avoid dictating a security architecture to our customers. This is what enables us to provide increased security using certificates, without increasing cost and complexity.”

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