Tuesday, 08 June 2010 07:55

ShoreTel Officially Opens Doors in Malaysia, Signs Two Resellers

By Louisa Percy

ShoreTel, Inc., (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), today announced its official arrival in Malaysia with the appointment of two new Malaysian resellers, Comegatel and IT Apps Sdn Bhd.

The signing of Comegatel and IT Apps marks the first step in the leading UC provider's strategy to offer its popular all-in-one UC solution in what it sees to be a rapidly advancing region.

"As a growing number of businesses in Malaysia turn to unified communications for the efficiency and productivity gains achievable with this technology, ShoreTel is confident our brilliantly simple solutions will rapidly become a top choice for businesses throughout the region. Our powerful and highly reliable UC system is ideally suited for businesses that need modern communications capabilities at a low total cost of ownership, and we're looking forward to meeting these needs and satisfying the growing demand," said Donald Girskis, senior vice president of worldwide sales at ShoreTel.

Both newly appointed resellers, Comegatel and ITApps, have an established presence and formidable reputation in the Malaysian market, and have already seen some customer interest locally. Likewise, ShoreTel continues to receive industry accolades and awards, and has been named best overall VoIP provider for six years running by Nemertes Research.

Vasili Triant, ShoreTel managing director for Asia Pacific said: 'Around the world, an increasing number of organisations are walking away from complexity and inflexibility, and turning to ShoreTel for IP-based communication solutions that easily fit within an existing infrastructure, and can be trusted to work seamlessly with other business applications and processes. Our IP-based business communication solutions were designed for the IP age to help eliminate complexity, and easily serve the geographical needs of countries like Malaysia, as well as organisations with offices throughout Southeast Asia.'

ShoreTel recently announced its Lowest Total Cost of Ownership (TCO) Program, a first-of-its-kind initiative that guarantees the lowest TCO for new ShoreTel customers. The tool uses independent third-party data to compare vendor costs over a five year ownership period.

'As a company that specialises in IP communications, ITApps is very excited to be part of ShoreTel's launch of industry-leading unified communications solutions in Malaysia,' said Raymond Low, Country Manager of ITApps Sdn Bhd. 'The ShoreTel system is simple to use and taps into the full potential of IP communications. It is perfectly optimised for seamlessly integrating voice, video, data and mobile communication - a great example of the leading technologies and future-resistant solutions that we provide to our customers.'

John Lin, president of Comegatel echoed Low's sentiment, and said: 'As a reseller, Comegatel is always carefully evaluating products that deliver maximum results, excellent business value and no additional complexity. We look forward to offering our customers ShoreTel's open, distributed architecture that makes it uniquely simple to deploy, use, maintain and scale. It's no wonder ShoreTel's customer satisfaction levels are consistently the highest in the industry.'

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