Monday, 15 January 2018 05:03

Vodafone caught not verifying ID for pre-paid mobile services

By

Vodafone has agreed to take steps to verify the identity of its mobile pre-paid customers after it was found to have failed to do so in at least 1028 cases.

The Australian Communications and Media Authority said in a statement that the telco had provided an enforceable undertaking to this effect after it had been caught out.

Under the Telecommunications (Service Provider – Identity Checks for Pre-paid Mobile Carriage Services) Determination 2017, all telcos are required to verify the identity of customers of pre-paid mobile services before activating their services.

"Verifying the identity of pre-paid mobile customers helps law enforcement and national security agencies obtain accurate information about the identity of customers for the purposes of their investigations,’ said ACMA acting chair James Cameron.

The ACMA said the breaches occurred between 6 January 2015 and 6 January 2016 and resulted from changes to Vodafone’s IT systems that allowed customers to self-select online that their ID had been verified in-store. There were no further checks to see if this had actually occurred.

"Telcos must check that changes to their IT systems don’t run the risk of contravening legal requirements," Cameron added.

Under the undertaking, Vodafone will have to carry out a review and risk assessment of any future proposed changes to its systems and processes, instigate training programmes, conduct compliance audits every six months and report to the ACMA.

BUSINESS WORKS BETTER WITH WINDOWS 1O. MAKE THE SHIFT

You cannot afford to miss this Dell Webinar.

With Windows 7 support ending 14th January 2020, its time to start looking at your options.

This can have significant impacts on your organisation but also presents organisations with an opportunity to fundamentally rethink the way users work.

The Details

When: Thursday, September 26, 2019
Presenter: Dell Technologies
Location: Your Computer

Timezones

QLD, VIC, NSW, ACT & TAS: 11:00 am
SA, NT: 10:30 am
WA: 9:00 am NZ: 1:00 pm

Register and find out all the details you need to know below.

REGISTER!

ADVERTISE ON ITWIRE NEWS SITE & NEWSLETTER

iTWire can help you promote your company, services, and products.

Get more LEADS & MORE SALES

Advertise on the iTWire News Site / Website

Advertise in the iTWire UPDATE / Newsletter

Promote your message via iTWire Sponsored Content/News

Guest Opinion for Home Page exposure

Contact Andrew on 0412 390 000 or email [email protected]

OR CLICK HERE!

Sam Varghese

website statistics

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments