Wednesday, 08 May 2019 13:51

TPG says ACCC report shows it still leads market in delivering on NBN speeds

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TPG says ACCC report shows it still leads market in delivering on NBN speeds Image Stuart Miles at FreeDigitalPhotos.net

Telco TPG is touting its lead position for NBN average download speeds in the ACCC’s Measuring Broadband Australia program by the competition watchdog, the ACCC.

TPG says this is the third consecutive time it has come first, “making it the leader of these metrics in four out of the five quarters” recorded by the Australian Competition and Consumer Commission.

In the ACCC report, released on Wednesday, TPG notes it delivered an average download performance of 89% of the maximum plan speed during all hours, and 88.3% during busy hours.

“Both figures are the highest compared to other providers in the report,” TPG says.

TPG points out it also came first in exceeding performance compared to its advertised download speeds for NBN50 and NBN100 services during busy hours.

tpg peter

“This shows that TPG under promised and over delivered on its NBN download speeds for these services,” the company says.

“There are two aspects that we are most proud of. First, we are ranked number one for NBN average download speeds in four out of the five ACCC quarterly reports which shows how consistent our speeds and network quality have been,” said TPG chief operating officer Craig Levy.

“Second, we over deliver on our marketing promises so our customers are getting even more than the expectation we set, unlike some providers who do not achieve their advertised busy hours speeds. We invite disgruntled customers of all providers to experience the incredible TPG difference.”

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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