TPG says this is the third consecutive time it has come first, “making it the leader of these metrics in four out of the five quarters” recorded by the Australian Competition and Consumer Commission.
In the ACCC report, released on Wednesday, TPG notes it delivered an average download performance of 89% of the maximum plan speed during all hours, and 88.3% during busy hours.
“Both figures are the highest compared to other providers in the report,” TPG says.
“This shows that TPG under promised and over delivered on its NBN download speeds for these services,” the company says.
“There are two aspects that we are most proud of. First, we are ranked number one for NBN average download speeds in four out of the five ACCC quarterly reports which shows how consistent our speeds and network quality have been,” said TPG chief operating officer Craig Levy.
“Second, we over deliver on our marketing promises so our customers are getting even more than the expectation we set, unlike some providers who do not achieve their advertised busy hours speeds. We invite disgruntled customers of all providers to experience the incredible TPG difference.”