Thursday, 31 January 2019 10:41

Tonga back online via satellite while cable repair takes place

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Broadband access and mobile network services for businesses and private citizens, operated by Digicel Tonga, have been restored by a satellite provider, while the country waits for a cable cut to be repaired.

SES Networks managed services helped to restore connectivity, with Digicel Tonga using its C-band beams to deliver satellite-enabled and scalable IP transit trunk circuits between Tonga and Fiji.

Digicel is a mobile network provider operating in the Caribbean, Central America and Asia Pacific.

SES Networks’ Signature Telecom Solution enabled Digicel Tonga to ensure business critical services were available to customers across the nation.

Tonga lost connectivity on 20 January when the Tongan Cable System, an 827-km fibre optic submarine cable that links Sopu in Tonga to Suva in Fiji was cut at two places.

The cuts took place in shallow water and are said to have been caused by a ship's anchor.

“We are extremely proud to deliver reliable, high-speed broadband connectivity to nations that experience unexpected outages, so that their citizens can continue with daily communications and business activities uninterruptedly,” said Imran Malik Khan, vice-president, Global Fixed Data Sales at SES Networks.

“We have worked closely together with Digicel in the past in the Asia Pacific region, and now we’re able to implement together our Signature Telecom Solution in a record time in Tonga. We are especially pleased to help Tongan people get back online while efforts to repair the Tonga Cable System cable are taking place.”

“Our job always is to ensure that our customers are as connected as possible. We have been hugely helped in that by SES Networks who provided a reliable and flexible solution that could help us overcome the challenges faced when trying to get our mobile networks and broadband access up and running where and when we needed it in the shortest possible time,” said Francis Thomsen, chief executive of Digicel Tonga.

“Our customers have an alternative path to access data services at all times through SES’ satellite fleet and the peace of mind that Digicel is always working to keep them connected.”

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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