SES Networks managed services helped to restore connectivity, with Digicel Tonga using its C-band beams to deliver satellite-enabled and scalable IP transit trunk circuits between Tonga and Fiji.
Digicel is a mobile network provider operating in the Caribbean, Central America and Asia Pacific.
SES Networks’ Signature Telecom Solution enabled Digicel Tonga to ensure business critical services were available to customers across the nation.
The cuts took place in shallow water and are said to have been caused by a ship's anchor.
“We are extremely proud to deliver reliable, high-speed broadband connectivity to nations that experience unexpected outages, so that their citizens can continue with daily communications and business activities uninterruptedly,” said Imran Malik Khan, vice-president, Global Fixed Data Sales at SES Networks.
“We have worked closely together with Digicel in the past in the Asia Pacific region, and now we’re able to implement together our Signature Telecom Solution in a record time in Tonga. We are especially pleased to help Tongan people get back online while efforts to repair the Tonga Cable System cable are taking place.”
“Our job always is to ensure that our customers are as connected as possible. We have been hugely helped in that by SES Networks who provided a reliable and flexible solution that could help us overcome the challenges faced when trying to get our mobile networks and broadband access up and running where and when we needed it in the shortest possible time,” said Francis Thomsen, chief executive of Digicel Tonga.
“Our customers have an alternative path to access data services at all times through SES’ satellite fleet and the peace of mind that Digicel is always working to keep them connected.”