Tuesday, 02 June 2015 11:59

Telstra secures $23 million Komatsu contract Featured

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Telstra has sealed a three-year deal worth $23 million to provide core telecommunications and ICT services to long-time partner, Komatsu.

Under the agreement with the mining and construction equipment manufacturer, Telstra will provide voice, data and mobile services and M2M and agile cloud technologies that helps Komatsu remain at the forefront of innovation.

As part of the deal, Komatsu – a 15-year partner company with Telstra - will build on a recent trial of Machine to Machine (M2M) connectivity, which enabled a ‘zero touch’ remote download of performance diagnostic data from more than 700 pieces of Komatsu equipment on mine sites.

Being able to access this data from the Komatsu in Site Centre in Fairfield, Sydney, in real-time, negated the need to remove the equipment from use while the data was downloaded, resulting in improved fleet and production efficiency for Komatsu’s customers.

Martijn Blanken, Chief Customer Officer, Telstra Global Enterprise and Services, said Komatsu was also an early adopter of Telstra Cloud services, moving all of its’ infrastructure hosting into Telstra’s first-evolution cloud platform in 2010.

“Komatsu has consistently been an early adopter of technology, and this new agreement is further evidence of its continued innovation strategy.

“The Telstra team has been working closely with Komatsu to co-create solutions that deliver the right service outcomes for the right investment. The new hybrid cloud model will give Komatsu a base platform that aligns to its’ current workloads, but also gives them the ability to scale and grow as its’ needs change over time.”

Blanken said that, following a detailed review and roadmap development based on criticality of workloads, alignment to service levels, performance and cost outcomes, Komatsu will transition to a hybrid cloud solution this year.

The new solution will include a dedicated private cloud with native integration into Microsoft Azure for storage and additional workload deployments. As part of the new platform deployment, Komatsu will also enhance its’ disaster recovery capability with automated services that will significantly improve the recovery time objective, dramatically reducing risk to the company.

Komatsu CIO Ian Harvison said, “From the beginning of our cloud journey with Telstra, the focus has been on giving more time back to the business so we can innovate and adapt, and not worry about IT.

This new agreement will be an extension of our collaborative relationship and will ensure we continue to lead our category within the mining sector.

“Telstra understands where we’ve come from and more importantly where we want to take our business, and we feel very confident that our technology and business is future proofed to allow us to compete in a continually evolving and competitive landscape.”

Sean Taylor, Komatsu Australia’s Managing Director and CEO, said the company was committed to business innovation and “staying one step ahead of our customer’s needs – and it’s only through relationships with key partners like Telstra that this is possible”.

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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