Tuesday, 15 June 2021 15:32

Telstra doubles amount of blocked scam calls

By

Telstra announced a further milestone in its “Cleaner Pipes” initiative protecting Telstra customers, blocking on average 13 million scam calls per month.

Phone scams cost Australians dearly and account for the biggest chunk of scams by type costing Australians millions each year according to Scamwatch ($25 million so far this year, on track to surpass last year’s $48 million lost to scam calls).

ACCC Scamwatch numbers


Telstra's Cleaner Pipes initiatives has seem a doubling of the average number of scam calls blocked per month from 6.5 million to 13 million in the last four months.

This has been accomplished by Telstra implementing some improvements to the way they block Wangiri scam calls. Wangiri scam calls are those calls that ring once from a random international number, if you call them back that's when the scam begins.

Telstra have also worked on blocking spoofing calls, this is when the scammers change the call ID to look like a local number rather than the international number they are really calling from.

While our telco's, like Telstra, are doing their best to block these scam callers from reaching us, Australians need to be vigilant and exercise a healthy amount of scepticism with incoming calls. The blocking technology won't stop all scam calls reaching their target and the scammers will also continue to improve their techniques and technology.

Telstra Chief Information and Security Officer (Asia Pacific) Narelle Devine in a blog has stated five things to watch out for:

"1. Don’t be convinced if it looks like an incoming call is from a legitimate business or government organisation.
"2. Is the caller pressuring you and making it seem like the matter is urgent? Be very suspicious of calls of this nature. Hang up and search online for the official number of the organisation they are calling from and use that number to call back.
"3. Take note of the time of day – is it a reasonable time for a trusted organisation to be calling you? Be suspicious of calls late at night or on weekends.
"4. Is an unknown number or trusted brand trying to call you repeatedly? This is a hallmark of a scam call.
"5. The golden rule: if it sounds too good to be true, it probably is. If someone is calling you about an opportunity or about winning a prize (especially one you don’t remember entering!), it’s probably a scam."

Scam call blocking is part of Telstra’s Cleaner Pipes initiative, which includes a range of existing work designed to help keep their customers safe from malicious activity online.


Subscribe to ITWIRE UPDATE Newsletter here

GRAND OPENING OF THE ITWIRE SHOP

The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.

ENTER THE SHOP NOW!

INTRODUCING ITWIRE TV

iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the iTWire.com site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.

SEE WHAT'S ON ITWIRE TV NOW!

BACK TO HOME PAGE
Share News tips for the iTWire Journalists? Your tip will be anonymous

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments