"Others in the market who claim to have a trans-Tasman network have done so with a patchwork solution, using acquisitions or silo-builds operating on different platforms to bridge the gap," said Symbio chief commercial officer Jon Cleaver.
"Symbio built the New Zealand network from scratch using the same platforms so the two countries can operate as one network."
Symbio — part of the MNF Group — has points of presence in Auckland, Hamilton, Palmerston North, Wellington and Christchurch, providing redundant interconnection with NZ telcos Spark New Zealand, Vodafone, 2Degrees and Chorus.
One of the first companies to take advantage of the new network is Jet Interactive.
"It was important for us to choose a provider with a focus on wholesale, with the flexibility to accommodate our specialised requirements," said Jet Interactive director Justin Graham.
"Symbio Networks New Zealand has allowed Jet to export our call analytics and telecommunications services that have been so popular in Australia."
Call collection and termination occur in New Zealand, and are billed in New Zealand dollars making it much easier to serve the local market. Yet existing customers can raise new international orders using the same familiar platform.
Symbio business development and carrier relations manager Steven Norman suggested the company is offering wholesale customers a better deal and a full-featured product.
"We believe that Symbio's expansion in New Zealand will drive healthy wholesale competition. Our solutions are modular and scalable, bringing enhanced innovation and product choice to the New Zealand wholesale market," he said.