Tuesday, 30 May 2017 19:23

Singtel partners on Singapore SME digital programmes

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Singtel is partnering with local education institutions Ngee Ann Polytechnic and Temasek Polytechnic to help Singapore’s small to medium business enterprises “with heritage” adopt digital technology.

The collaborations are part of Singtel’s 99%SME initiative to help small to medium businesses use digital tools to get online, reach out to a wider customer base, and develop e-commerce capabilities.

Andrew Lim, managing director, business group, group enterprise at Singtel, said, “Many SMEs with a long and rich heritage do not have the resources to market themselves effectively online or connect with younger, digitally savvy customers.

“Our partnerships with the two polytechnics allow us to help these SMEs evolve and digitalise their businesses, to preserve their heritage.”

Lim said the collaborations with the polytechnics support the recommendation of Singapore’s Committee for the Future Economy to help SMEs adopt digital technologies.

“Through this innovative partnership between the private and educational sectors, we also provide digitally-savvy students the opportunity to gain business insights and entrepreneurship experience while they help in the digitalisation journey of the SMEs.”

Under the partnerships, Singtel and Ngee Ann Polytechnic would focus on helping multi-generational family-owned SMEs, including those managed by the polytechnic’s alumni members, to digitise their operations using business analytics solutions and improve their efficiency and competitiveness. 

And, in addition, Singtel and Temasek Polytechnic will engage SMEs in traditional businesses such as provision shops, watch shops, tailors and tea-leaf merchants to provide ideas to keep their heritage brands alive. By leveraging digital technology, students from the polytechnic’s School of Business will guide SMEs on using the 99%SME website to market themselves online without cost.

As part of the 99%SME movement, Singtel says the partnerships with Ngee Ann Polytechnic and Temasek Polytechnic complement partnerships forged with Nanyang Polytechnic and Singapore Polytechnic in March this year, to help SMEs in the retail and F&B sectors digitise their business.  

Singtel, together with DBS and other partners, launched the nationwide 99%SME movement in 2015, aimed at rallying Singapore organisations to use products and services offered by SMEs.


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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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