Friday, 03 April 2020 09:44

Optus offers free three-month postpaid mobile services to health workers

By
Kelly Bayer Rosmarin: “We are so grateful to all the nurses, doctors, and other healthcare workers who are working in unprecedented conditions." Kelly Bayer Rosmarin: “We are so grateful to all the nurses, doctors, and other healthcare workers who are working in unprecedented conditions." Supplied

Australian telco Singtel Optus has said it will waive postpaid mobile access charges for health workers for the next three months, in recognition of their efforts to prevent spread of the coronavirus in the community.

The company said in a statement that it was also suspending subscription fees for its Optus Sport service until 31 May and increasing mobile data allowances.

Customers who were facing financial difficulty were offered suspension of access charges for up to 90 days. Late payment fees and suspension of disconnection and credit collection activities was offered until 30 April.

Optus chief executive Kelly Bayer Rosmarin said: “These are trying times and we recognise that our health workers are putting themselves on the frontline day in day out to protect and help Australians during this pandemic, and we want to say thank you.

“We are so grateful to all the nurses, doctors, and other healthcare workers who are working in unprecedented conditions. So, we will be waiving their Optus mobile bill access charges in recognition of their invaluable support and dedication.

“We understand how much everyone is relying on communications services to keep our communities – including our health professionals - connected. We will continue to work tirelessly to maintain the strength of our network and to prioritise critical service needs.

“We are proud to recognise and support the heroes on the front line who are supporting us.”


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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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