Sunday, 02 May 2021 21:24

Opensignal's Mobile Network Experience Report for Australia, April 2021

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Above, we saw the results for Australia's 5G networks, but what about Australia's mobile network experience in general, which sees much more 4G coverage than 5G?

Vodafone wins the Video Experience award outright

For the first time since Opensignal added Video Experience to our Australian mobile network experience reports back in April 2019, there is an outright winner for this award. Vodafone is the sole winner with a score of 75.6 out of 100 — 1.4 points higher than Telstra’s score of 74.2 points.

Telstra statistically tied with Vodafone for this award in its previous two reports, but this time Vodafone was able to break the deadlock thanks to a 1.2 point rise in its score. In addition to winning the Video Experience award, Vodafone is the only Australian operator to place in the Excellent (75 or above) category — both its rivals had to content themselves with a Very Good (65-75) rating instead.

Vodafone pulls level with Optus on 4G Availability

Optus won Opensignal's 4G Availability outright in its previous two reports, but this time Vodafone has forced a statistical tie and as a result both operators are joint winners for this award. This change came about due to a drop of 0.8 percentage points in the proportion of time that Opensignal's Optus users spent connected to 4G — which caused Optus’ score to fall below the 95% mark— and a 0.4 percentage point increase in Vodafone’s score.

However, Telstra comfortably wins the 4G Coverage Experience award with a score of 9.7 on our ten point scale, indicating that Opensignal's Telstra users enjoy 4G service in many more locations than its users connecting with either Optus (9.2) or Vodafone (8.0).

Telstra wins Download Speed Experience by a staggering 23.2%

With an average download speed of 48 Mbps, Opensignal's users experience much faster speeds using Telstra than on either Vodafone or Optus. Telstra’s lead is 9.1 Mbps (23.2%) over second-placed Vodafone’s score of 39 Mbps and 11.1 Mbps (30%) higher than Optus’ score of 37 Mbps. Also, Telstra wins every Opensignal regional Download Speed award as well as the national award.

Telstra and Vodafone accelerate away from Optus on download speeds

Opensignal's Telstra and Vodafone users have seen their average download speeds increase since its last report, rising by 2.8 Mbps (6.1%) and 1.4 Mbps (3.7%). In contrast, the speeds seen by their counterparts on Optus’ network have barely budged. In addition, while last time Optus and Vodafone were statistically tied for second-place, now Vodafone solely claims second place.

The full report is available here.


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Alex Zaharov-Reutt

Alex Zaharov-Reutt is iTWire's Technology Editor is one of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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