Friday, 03 June 2016 16:42

Norwood has released its ‘first public beta of CORONA Cloud’


CORONA Cloud’s public beta provides business clients "a centralised, zero-touch corporate web-based platform to manage Over-the-Top telco services delivered to multiple users and groups".

Norwood Systems' new "business-focused telephony offering", Corona Cloud, has been launched in public beta, and can be accessed here.

The new offering provides corporate clients with a "centralised, zero-touch corporate web-based platform to manage Over-the-Top (OTT) telecommunications services being delivered to multiple users and groups in the business environment".

Highlights include (see below):

  • CORONA Cloud provides corporate clients with detailed visibility and insights on all enrolled mobile calling users, delivering real-time reporting of employees’ expenses, calling behaviours and patterns
  • Corporate clients can benefit from savings up to 25-40% off their corporate phone bill when deploying both CORONA Cloud and CORONA GTS platforms
  • End-users benefit from an innovative, world first “dual-mode” credit management interface (“the Switcher”) allowing easy segmentation of personal and business calling expenses
  • Norwood has a number of potential major corporate customers in the final stages of acceptance testing for CORONA Cloud and CORONA GTS (Global Trunk Services) and a strong pipeline of targeted blue-chip clients

Norwood explains what it all means, saying that "corporate clients can now “self-serve” CORONA Cloud implementations through the web and effortlessly set up individual employees, work-groups or entire departments to use the system".

The company states that its employees of Corona customers "who may have previously downloaded World Phone can also link up seamlessly to the CORONA Cloud service platform. Corporate IT administrators can then fund, manage and report on employees’ business-related World Phone calls".

Norwood says that "the CORONA Cloud service model operates in a similar manner to cloud-based business-targeted offerings from Uber (Uber for Business), Dropbox (Dropbox for Business) and other software firms".

CORONA Cloud implements "a secure credit card payment facility, utilising Norwood’s payment partner Stripe’s advanced, secure payments platform, opening up revenue collection outside the App Store channels".

Norwood proudly boasts that "this is the first time that businesses can have a consolidated, zero-touch and real-time view of employee mobile OTT calling expenses, and be able to manage those expenses without the additional overhead that comes with BYOD implementations".

The company also notes it has "a significant sales pipeline of customers able to trial CORONA Cloud now that it is available for public beta, alongside initial closed beta users performing final acceptance testing ahead of the official launch".

Norwood reports that "a number of these clients are also trialling CORONA GTS, which connects all office voice traffic to Norwood’s global federated network, delivering a single-vendor solution for multi-sited multi-country organisations".

CORONA GTS call routing over the internet "is limited to short-haul routes only, hence users enjoy very high-quality calling, without the service degradation generally suffered by free VOIP services, particularly over international distances".

Alongside the general availability of CORONA Cloud, the company’s Over-the-Top (OTT) Telephony App, Norwood says that "World Phone has also been updated to version 1.2, incorporating support for CORONA and CORONA Cloud. World Phone now operates effortlessly in either a corporate or a personal use case context, supporting an elegant user interface to enable the end-user to switch easily between the two modes".

CORONA Cloud Dashboard

The Dashboard is Norwood’s web-based central management platform for CORONA Cloud – a “one-stop shop” for a corporate client to obtain deep insights and control of their mobile fleet’s OTT telecoms spend. It presents a super-clear dashboard view that delivers an “at-a-glance” overview on the mobile OTT telecoms spend for their organisation. Each part of the dashboard supports further “drill-down” inquiries into more detailed reports and settings pages.

The main CORONA Cloud Dashboard

CORONA Cloud delivers easy to access real-time reporting:
CORONA Cloud provides advanced, detailed and real-time reports to give IT administrators effective and easy-to-access tools to manage and control BYOD mobile fleet usage of OTT calling services.

Example of CORONA Cloud reporting

World Phone V1.2 Business Account “Switcher” for CORONA Cloud:

Getting a new or existing World Phone user onto the CORONA Cloud platform is straightforward and simple, involving just one step by the administrator and two simple steps by the end-user:

Two-step process for World Phone Users to benefit from CORONA Cloud

Norwood Systems’ chief executive and founder, Paul Ostergaard, said:

“We are very pleased to bring CORONA Cloud to market, as it represents a major enhancement and improvement to our core business offering. World Phone has been a significant breakout hit on the consumer side, and we have now revamped the CORONA platform to include World Phone learnings and user experience improvements, which we believe will deliver significant appeal to business organisations, improving their ability to manage and control employees’ mobile and fixed line calling.

“With the new, integrated World Phone V1.2 Switcher capability, we are delivering unparalleled expense management control and simplicity into the hands of corporate end-users for the first time. World Phone V1.2 is a single OTT Telephony App that customers can use with equal ease and familiarity for both personal and corporate calling, supporting segmented credit management, calling history and reporting.

“CORONA Cloud is the perfect way to support and implement the BYOD model that we see so many firms struggle with from a control and reporting perspective. Users can easily segment calling records for personal and business reasons – no longer do staff have to spend their valuable time poring through their last month’s phone records to complete expense claims!

"BYOD, done properly, can reduce a company’s mobile fleet expense by as much as half, but it is very difficult to do without creating additional unwanted management overhead. CORONA Cloud provides a credible solution to this very real business need.

“With the CORONA Cloud service now available for Public Beta, businesses can for the first time view their entire employee OTT calling expenses in real-time, using a high-quality consolidated web-based dashboard. We are very excited to be putting this advanced capability in the hands of corporate IT administrators and look forward to the strong response we think this will receive.

“CORONA Cloud and CORONA GTS now allow businesses to manage and reduce their entire fixed line phone bill, using a similar approach to that adopted by other business-focused sharing economy firms, for example, how Uber enables centralised control and management of a client’s transport costs.”

“We are delighted to be demonstrating this potent offering to a strong pipeline of potential corporate customers ahead of the official launch in the coming weeks, and indeed have been extremely pleased with the immediate reactions of those clients who have already seen it in action,” Ostergaard concluded.

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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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