Tuesday, 04 May 2021 00:23

NBN provider MATE offers 250Mbps plan for $89 per month for first six months, then $109 per month

By

MATE wants to encourage customers to stick with it rather that churn to another provider after the six month discount period has elapsed by offering the deal to new and existing customers, which the company claims makes them "the only telco to do this."

With the announcement of NBN Co’s Focus on Fast campaign, MATE says "ISPs have all been facing the issue of existing high speed customers switching providers in search of better and cheaper prices.

"This is why MATE have decided to do things differently and are offering the NBN250 discount to their new and existing customers for $89 making them the only telco to do this.

"Customers are switching in big ways due to them getting the benefits of the 6 month discounts only when signing with a new ISP and it appears ISPs are feeling the impact. With total connections falling since the announcement and affecting the bottom line, this has led to many ISPs criticising NBN Co’s offer."

MATE says "they’ve also felt the impact of NBN Co’s campaign but not because existing users are leaving for other ISPs. Instead, they have committed to providing the best value for all their customers and have chosen to offer the same discount to both their new and existing customers because for MATE, they treat all their customers equally."

Mark Fazio, GM of MATE said: "We have always been surprised that the best deals offered by telcos are only available to new customers with existing customers often getting nothing and to us that just doesn’t seem fair” . “As the little guy in the telco space we don’t have the resources that some of the giant telco companies do.

"But we certainly don’t let that stop us from giving our customers the value and service they deserve, especially those already connected with us.”

Thus, MATE says its "commitment to their existing customers has worked as they have seen very little churn from their existing customers."


Subscribe to ITWIRE UPDATE Newsletter here

GRAND OPENING OF THE ITWIRE SHOP

The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.

ENTER THE SHOP NOW!

INTRODUCING ITWIRE TV

iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the iTWire.com site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.

SEE WHAT'S ON ITWIRE TV NOW!

BACK TO HOME PAGE
Alex Zaharov-Reutt

Alex Zaharov-Reutt is iTWire's Technology Editor is one of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

Share News tips for the iTWire Journalists? Your tip will be anonymous

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments