Friday, 19 June 2020 02:18

NBN broadband data demand continues to peak above pre-COVID-19 levels Featured


Data demand on the National Broadband Network’s main wholesale access service continues to peak above pre-COVID-19 levels as more Australians continue to rely on the network for their work, entertainment and education needs, according to the latest report from NBN Co, the operators of the NBN.

Figures for the week from Monday, 8 June to Sunday, 14 June, released as part of Australian Broadband Data Demand report from NBN Co, show peak download throughput (the measure of data flowing through the NBN network) during the busy evening period increased by 20% to 13.2 terabits per second (Tbps) on the main wholesale service - compared to the last week of February, which NBN measures as its normal pre-COVID-19 baseline.

The report shows that peak download throughput during the week beginning Monday, 8 June also increased compared to the pre-COVID-19 baseline during daytime business hours, up 15% to 8.9Tbps, and during early evening hours, up 23% to 12.1Tbps, on the main wholesale access service.

NBN Co says the uptick in downstream data demand for the week beginning 8 June coincided with the release of a software update for a popular online multi-player game.

Meanwhile, NBN Co reports that new customers continue to connect to the NBN, with nearly 500,000 new customers having signed up to the network since the beginning of March, utilising the network for their work, education or entertainment needs.

Brad Whitcomb, Chief Customer Officer – Residential at NBN Co said that new customers should check their home NBN set up to ensure they’re getting the most from the NBN network.

“The way that many Australians use their home internet has changed significantly over the past several months, and the NBN access network has performed well during this period of change. What some people might not realise, however, is that their home internet arrangement can have a real impact on their online experience.

“Ensuring your Wi-Fi modem is out in the open and not blocked by thick walls or furniture, investing in an extender to boost the Wi-Fi signal in the far reaches of your home, and checking whether you’re on the right retail plan for your needs can help optimise your internet experience while we continue to work, learn and seek entertainment at home,” Whitcomb said.

NBN Co’s report also shows that peak upload throughput on the main NBN wholesale service in the evening busy hours for the week beginning 8 June increased by 20% to 0.93Tbps, compared to the pre-COVID-19 baseline.

In the early evening hours, peak upload throughput increased 28% to 0.87Tbps, and peak throughput during daytime business hours increased by 53% to 0.76Tbps, compared to the pre-COVID-19 baseline.

Compared to the pre-COVID-19 baseline before social distancing measures were implemented, downstream network usage on the NBN main wholesale service during business hours on 12 June 2020 was 47% higher than the pre-COVID-19 baseline.

Upstream network usage on the NBN main wholesale service during business hours on 12 June 2020 was 69% higher than the pre-COVID-19 baseline.

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