NBN Co made the admission in a written reply to the Senate Standing Committee on Environment and Communications, saying: "As at 4 March 2019, of the 2.4 million active FttN services approximately 183,000, or 7.6% were reporting a Layer 1 VDSL attainable synchronisation rate equivalent to less than 25Mbps downstream rate at Layer 2."
Shadow Communications Minister Michelle Rowland said this had occurred even though the government had promised that all Australia would have access to a minimum of 25Mbps by the end of 2016.
"Why is a network that is $21.4 billion over budget still not delivering minimum speeds?" she asked.
Other such "failures" she listed were:
- Three in four copper households unable to achieve speeds of 100Mbps;
- The Abbott-Turnbull-Morrison Government failing to meet its own low-ball national NBN speed mandate in five out of eight states and territories – including Western Australia, Queensland, Tasmania, South Australia and the ACT;
- NBN Co purchasing and stockpiling nearly 29,460km of new copper with taxpayers' money; and
- A $600 million blowout in the copper remediation bill.
"It is 2019 and 183,000 households aren’t even receiving minimum speeds. This is a concerning revelation, and confirms Labor’s longstanding concern that the copper network is letting down too many Australians," Rowland added.
NBN Co said in its reply that cases like it had mentioned would be dealt with once the co-existence period — when ADSL was running alongside FttN — ended.