“We are seeing massive success with customers including Cricket Australia and Bing Lee. With TelcoDataCloud, we are on track to build momentum and exceed growth expectations,” says Dialpad country manager Australia Gerard D’Onofrio.
According to Dialpad, in the second quarter of 2021, TelcoDataCloud closed three major customer deals in the building, manufacturing, and sport industries. Dialpad says TelcoDataCloud devised a solution to centralise IT functions and improve customer experiences for these customers.
TelcoDataCloud director of consulting Asa Grund says they were able to scale up and down instantly with Dialpad’s cloud-based platform.
With a truly unified communications as a service (TruCaaS) solution and customer engagement in one platform with AI at its core, Dialpad helps companies simplify business communications. Available on any device and with baked-in voice intelligence, Dialpad creates a searchable archive of every call, improving communication between employees, customers, and business partners.