The CA says the guidelines, developed by its Working Committee, give clearer instructions to cablers when migrating existing customers’ telecommunications services to the National Broadband Network.
Under the revamp, the G649:2017 ‘Cabling existing telecommunications services in the customer’s premises for the NBN’ has been rewritten to address the complexities of the more than 40 different scenarios that Australia’s 73,000 registered cablers can encounter when making installations under the NBN multi-technology-model.
The Guideline has now been split into two parts, with the first part covering preparation, migration and verification of services.
“Registered cablers are a key component of the NBN migration process – both in terms of connecting customers to the network and also by carrying out cabling work within the home to ensure that everything is configured to work correctly,” said Communications Alliance CEO, John Stanton.
“The revised Guideline will put additional tools into the hands of cablers, which should make for fewer challenges and an improved migration process for customers.”
Stanton said cablers encounter three different possible ways for a service to come into a premises, to be migrated over to one of a possible five NBN access technologies, coupled with the possibly of ‘over-the-top’ services, such as monitored personal medical alarms, further complicating the service migration.
He said Communications Alliance has identified the need to get this guidance into the hands of the cabler and sees this as an important step in facilitating the rollout of the NBN.
To access the guideline click here.