Monday, 18 December 2017 18:01

CA smooths out NBN connections with new industry guidelines Featured


The complexities of carrying out installations under the NBN multi-technology model have been addressed in new industry guidelines for cablers just released by the Communications Alliance.

The CA says the guidelines, developed by its Working Committee, give clearer instructions to cablers when migrating existing customers’ telecommunications services to the National Broadband Network.

Under the revamp, the G649:2017 ‘Cabling existing telecommunications services in the customer’s premises for the NBN’ has been rewritten to address the complexities of the more than 40 different scenarios that Australia’s 73,000 registered cablers can encounter when making installations under the NBN multi-technology-model.

The Guideline has now been split into two parts, with the first part covering preparation, migration and verification of services.

The second part provides a catalogue of 41 of the most common “before and after” installation scenarios and has been specifically designed for a cabler to use in the field on an electronic tablet.

“Registered cablers are a key component of the NBN migration process – both in terms of connecting customers to the network and also by carrying out cabling work within the home to ensure that everything is configured to work correctly,” said Communications Alliance CEO, John Stanton.

“The revised Guideline will put additional tools into the hands of cablers, which should make for fewer challenges and an improved migration process for customers.” 

Stanton said cablers encounter three different possible ways for a service to come into a premises, to be migrated over to one of a possible five NBN access technologies, coupled with the possibly of ‘over-the-top’ services, such as monitored personal medical alarms, further complicating the service migration.

He said Communications Alliance has identified the need to get this guidance into the hands of the cabler and sees this as an important step in facilitating the rollout of the NBN.

To access the guideline click here.

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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