Friday, 16 April 2021 14:40

Aussie Broadband outage: own site and infrastructure affected in Victoria, now resolved? Featured


Aussie Broadband is having an unscheduled outage from around midday AEST in Victoria on its NBN network, showing outages can happen to any company, with reports its site and its own infrastructure is affected.

As was reported above, Aussie Broadband is to open a new office and call centre in West Australia, along with new fibre, but with all of the growth, issues can still happen.

At the time of publication, Aussie Broadband's Service Status page is showing four outages - an unscheduled one happening in Victoria, which is Aussie Broadband's home state, as well as emergency network maintenance in French's Forest, Sydney, degraded upload performance in Townsville, and some NBN issues in NSW due to recent major storms.

The page also shows the future planned outages that are expected for network maintenance.

An iTWire colleague using Aussie Broadband also noticed his Aussie Broadband app, on 4G, wasn't able to connect to Aussie Broadband's infrastructure for an update, so the outage seems serious, but it has undoubtedly been worked on fast, as you'd expect would be the case in these kinds of unschedule outage situations. 

The Down Detector graphic above and linked here seems to indicate outages have dropped off significantly, too.  

At 1.35pm the company issued the following tweet:


The company then posted an update:


Although the system status page doesn't say the outage is over yet, at time of publication at any rate, Aussie Broadband's Twitter person is suggesting the outage is over and asking customers to do a power cycle:


If the outage isn't over yet, the company is obviously working hard to fix it and discover what caused the outage so it doesn't happen again.

In the meantime, those who were or are still affected are hopefully using their smartphone's Wi-Fi hotspot feature to get some connectivity.

Subscribe to ITWIRE UPDATE Newsletter here


The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


Alex Zaharov-Reutt

Alex Zaharov-Reutt is iTWire's Technology Editor is one of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News