The ALP's shadow communications minister Michelle Rowland cited the promise made by the Coalition Government in 2013, when it said at its election policy launch: "Our goal is for every household and business to have access to broadband with a download data rate of between 25 and 100 megabits per second by late 2016."
Rowland also cited another statement from the same document which said: "We will issue a revised statement of expectations directing NBN Co to provide broadband services with a minimum download data rate of 25 megabits per second by the end of of 2016 in all areas of Australia."
The ALP obtained the statements after submitting a question on notice.
The NBN rollout officially ended on June 30, but there are still many premises to be covered. Only a shade over seven million premises have connected to the network as of that date, though 11.7 million are said to be ready to connect.
Of these 11.7 million, about 4.75 million are connected through FttN connections, as per the NBN Co's annual results for 2019-20.
Said Rowland: "It is both a requirement of law and the current NBN Statement of Expectations that all Australians have access to minimum broadband speeds of 25 megabits per second.
"Yet here we are in 2020 and many Australians on copper NBN infrastructure are still not receiving the most basic broadband capability that was promised.
"The ongoing lack of transparency is incredibly frustrating for impacted consumers and businesses.
"[Communications] Minister [Paul] Fletcher should set out a clear timetable for delivering what Australians have been promised, and rule out shifting copper households onto the NBN satellite service."