Sunday, 06 September 2020 23:20

ACCAN praises NBN Co’s extension of Education Assistance offer

ACCAN Director of Policy, Una Lawrence ACCAN Director of Policy, Una Lawrence

The decision by National Broadband Network operator, NBN Co to extend its Education Assistance offer until 15 January 2021, has earned the praise of communications consumers peak body ACCAN, which says the targeted offer from the company waives the wholesale costs for many services on the 25/5 Mbps speed tier - and encourages telcos to offer free or heavily discounted NBN plans to low-income households with school-aged children.

“Without the financial assistance from this offer, many struggling households couldn’t afford a fixed home broadband connection,” said Australian Communications Consumer Action Network (ACCAN) Director of Policy, Una Lawrence.

This would leave countless children offline and unable to learn from home during the rolling shutdowns of schools across the country during the COVID-19 pandemic.”

“NBN Co has taken serious steps to ease the cost of living on struggling Australians; it’s now up to the telcos to take up these offers and pass them onto consumers.

“At a time when households are dealing with so much uncertainty and increasing bill stress, the opportunity to lock in half-priced internet for a year would be welcomed by many.”

ACCAN also welcomed NBN Co’s extension of its 40% additional wholesale capacity at no extra cost to Internet retailers until 30 November 2020, which Lawrence said means that households can expect their NBN home broadband to continue to perform, even in times of peak demand.

“The extension of the 40 per cent wholesale capacity is particularly important for those areas in lockdown, where the reliability and performance of the network is critical,” Lawrence said.

“We have all become more dependent on connectivity this year and appreciate the support measures taken by NBN Co and retailers. Going forward, service affordability will be critical, and we encourage retailers to work with NBN Co to offer services at prices that all Australians can afford.” s

ACCAN said it also welcomed NBN Co’s extension of the additional 45GB of monthly data for standard Sky Muster satellite services.


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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