Home Telecoms & NBN NBN Co ARPU still stuck as losses continue to mount
NBN chief executive Stephen Rue. NBN chief executive Stephen Rue. Courtesy NBN Co Featured

The NBN Co, the company rolling out Australia's national broadband network, has made no progress on raising the average revenue per user, which remains stuck on $44, the same as that recorded for full-year 2018, even though other metrics have shown an increase.

The company has said in the past that it would have reach $52 ARPU in order to break even.

As part of its quarter one 2019 results on Monday, NBN Co said that revenue had increased by 53% year-on-year to $620 million.

summary financials nbn q1 2019

But the red ink continues to show on its balance sheet, with total losses for the quarter at $875 million, a 31% decrease from the comparable quarter in 2018.

A total of 7.3 million premises are now ready to connect, the company said, meaning that an additional 310,000 premises had been got to this stage during the quarter.

nbnheadline q1 2019

Activated premises are now about 4.4 million, which means an additional 339,000 activations for the quarter.

NBN Co chief executive Stephen Rue said: "We are entering the biggest deployment and activation years of the NBN Co build and these results demonstrate our ability to scale and deliver.

"Central to our continued progress and performance are our strong relationships with delivery partners and retail service providers. Industry collaboration has helped us scale network deployment quickly and make substantial improvements to end-user experience.

"Fifty-three percent of all homes and businesses are now on a 50 Mbps wholesale download speed or higher, with 70% of new customers opting for these higher speed plans each month.

overall nbn q1 2019

"We know our pricing decisions last year are having the impact we intended, that is, to help provide a good experience for homes and businesses using the network.

"We are confident we'll continue to deliver in partnership with the industry, meeting our Corporate Plan targets for the 2019 financial year and driving towards network completion by 2020."


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Sam Varghese has been writing for iTWire since 2006, a year after the sitecame into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.


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