Monday, 10 September 2018 11:59

Harbour ISP wins iSelect 'Best New Partner 2018' award


Australian family-owned broadband, voice and mobile service provider, Harbour ISP, has been awarded "Best New Partner" in the 2018 iSelect Partner Awards.

iSelect lets people compare products and services, and then presumably gets some kind of commission no matter which product or service is chosen.

They've been around for years and even have their own "iSelect Partner Awards", which are said to "recognise the listed product partners that are continuously innovating and improving their products and services to help iSelect customers save time, money or effort in finding the product best suited to their individual needs".

At time of publication, the Partner Awards section of iSelect's site still only lists the 2017 winners, and an email to iSelect's media person about the list of 2018 winners has thus far gone unanswered, but undoubtedly the linked page will be updated in due course.

So we don't yet know who the other iSelect 2018 Partner Award winners are yet, but we do know that Harbour ISP is iSelect's best new partner for the year.

Charles Tym, chairman and chief executive, Harbour ISP, said: “This is a fantastic reward for our team’s efforts over the past 12 months, and recognition of our ability to be first to market with new product offerings and services, particularly in the areas of broadband bundles and mobile plans for our regional customers."

The awards were presented at "a gala event at the Crown Casino in Melbourne, covering a number of general categories as well as specific industry awards for health insurance, life insurance, car insurance, home loans, energy and telecommunications partners".

"In addition to winning the New Partner of the Year, Harbour ISP was also a finalist in the Innovation and Telecommunications categories."

Henriette Rothschild, chief operating officer of iSelect, said: "Comparing products and services is not just about price for our customers; it’s about ensuring the best fit for each customer’s specific requirements.

"The iSelect Partner Awards recognise our partners who have been able to consistently deliver services and outcomes that best meet our customers’ expectations."

As iSelect reminds us, it "provides a personalised comparison and advisory service, complemented by an online comparison website. In 2018, iSelect provided recommendations to over six million customers.

"Most of iSelect’s customers choose to speak over the phone with one of the company’s 500 highly-trained advisers. iSelect’s experts help customers to choose and buy from thousands of available policies, products and plans from some of Australia’s biggest brands."

Based in the central west town of Mudgee in New South Wales, Harbour ISP reminds us that it "has been providing Internet services all across Australia since 2005".

"Working with industry-leading technology partners, Harbour ISP delivers high quality, fast and competitively-priced broadband internet through fibre, fixed wireless and satellite as well as providing VoIP and mobile phone services for residential and business customers Australia-wide.

"In terms of broadband services, Harbour ISP has been at the forefront of nbn innovation since the network was launched in 2011. Harbour ISP connected the first ever customer to the NBN Interim Satellite Service and was the first ISP to receive an invoice from NBN Co.

"Harbour ISP’s close relationship with nbn continued with the launch of the Sky Muster satellites in 2015, designed to provide fast broadband Internet access to regional and remote areas, with Harbour ISP currently the third-largest provider of satellite connections. In May 2018, Harbour ISP was the first RSP (retail service provider) to go live with a broadband service based on NBN Co’s new nbn 50 wholesale bundle."

Founded in 2005 by Charles and Melissa Tym, Harbour ISP proudly boasts of being "a 100% Australian family-owned ISP providing broadband fibre, fixed wireless and satellite Internet, as well as VoIP and mobile phone services, Australia-wide", with more information here


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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.



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