Home Telecoms & NBN Rolling shutdown of Optus 2G network imminent
Rolling shutdown of Optus 2G network imminent Featured

Optus is set to progressively close down its 2G mobile network with the shutdown of the old network to be staggered over five months.

The closure starts next week with services in the Northern Territory and Western Australia to be shut off from 3 April.

And Optus 2G customers in South Australia, Queensland, Victoria, New South Wales, Tasmania and the ACT will see their 2G services end in August.

The Optus 2G closure follows Telstra’s shutdown of its 2G network late last year. Vodafone plans to shut 2G services nationally in September.

Optus’ 2G is scheduled to be fully shut down by the end of August and the telco says it will review options to re-allocate some of the spectrum to improve customer experience and mobile services.

 “This is the right time for us to step away from 2G. Customer levels using our 2G mobile network, which was first established in 1993, have significantly decreased in recent years as greater smartphone usage and advances in 4G technologies drive customer preferences for mobile data and faster speeds,” says Dennis Wong, managing director of Networks at Optus.

The shutdown of 2G GSM networks in Australia will also affect Virgin Mobile and Optus wholesale service providers using the networks.

“Our priority has been to prepare our customers for this change and ensure they have sufficient time to upgrade to newer devices. This has involved a range of letters, emails and texts sent over the past 11 months to help them with the transition as much as possible,” Wong said.     

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

 

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