Home Telecoms & NBN Spark, Chorus combine to spread fibre further in NZ

New Zealand’s largest telco Spark and telecommunications infrastructure provider Chorus are to pilot a process aimed at making it easier for homeowners to install fibre for their broadband service.

The so-called “street in a week” initiative involves upgrading all Spark customers in the same street who want Spark fibre broadband, in just one week – with customers able to select a specific day within that week for their fibre installation.

The trial will take place in Whakatane in the week commencing 12 December and will offer up to 400 households with Spark copper broadband the opportunity to be upgraded to fibre in a shortened timeframe.

The trial follows a similar pilot recently between Spark and Ultrafast Fibre to upgrade customers in Hamilton.

According to Spark, nationwide, more than 28% of New Zealanders who have fibre laid in their street have so far chosen to upgrade from copper, and the two companies say they are making it easier for more New Zealanders to sign up for fibre.

According to Spark, the current process for laying fibre usually involves three site visits, for two of which the customer needs to be at home, typically on different days.

But, the telco says that by concentrating teams and resources within a small geographic area for the week of the trial, Chorus will be able to deliver an accelerated installation process as teams work collaboratively – and the customer should only need to be at home for a day.

“Chorus is responsible for around 70% of the UFB roll out, supplying fibre to areas where hundreds of thousands of our customers live. We have a great opportunity here, to collaborate with them and learn more about ways of making it easier for our customers to get ultra-fast fibre into our customers’ homes,” says Jason Paris, chief executive of Spark Home, Mobile and Business,

Tim Harris, Chorus chief commercial officer, says Chorus is “open to working with all other retail service providers in a similar manner, to explore options and learnings that could increase efficiency and further improve the installation experience for customers, as the industry continues to build on the enormous success of ultra fast fibre”.

CDAO SYDNEY TURNS 5 IN 2019

With 50+ Speakers, 300+ senior data and analytics executives, over 3 exciting days you will indulge in all things data and analytics before leaving with strategic takeaways that will catapult you ahead on your journey

· CDAO Sydney is designed to bring together senior executives in data and analytics from progressive organisations
· Improve operations and services
· Future proof your organisation in this rapidly changing technological landscape
· CDAO Sydney 2-4 April 2019
· Don’t miss out! Register Today!
· Want to find out more? Download the Agenda

REGISTER HERE!

LEARN HOW TO REDUCE YOUR RISK OF A CYBER ATTACK

Australia is a cyber espionage hot spot.

As we automate, script and move to the cloud, more and more businesses are reliant on infrastructure that has the high potential to be exposed to risk.

It only takes one awry email to expose an accounts’ payable process, and for cyber attackers to cost a business thousands of dollars.

In the free white paper ‘6 Steps to Improve your Business Cyber Security’ you’ll learn some simple steps you should be taking to prevent devastating and malicious cyber attacks from destroying your business.

Cyber security can no longer be ignored, in this white paper you’ll learn:

· How does business security get breached?
· What can it cost to get it wrong?
· 6 actionable tips

DOWNLOAD NOW!

Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

 

Popular News

 

Telecommunications

 

Sponsored News

 

 

 

 

Connect