Friday, 18 September 2015 20:07

Government looks for providers of new welfare ICT system

By

The federal government is looking for ICT industry partners to design and begin construction of a new welfare payment system.

The Minister for Human Services Senator Marise Payne on Friday released Requests for Expressions of Interests to provide the system.  

The government is seeking interest from ICT providers for the Core Software Vendor selection process, which will help select a commercial off-the-shelf integrated technology platform to support the WPIT programme.

Procurement of Systems Integrators will begin in 2016.

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“The start of procurement marks the first milestone for the Welfare Payment Infrastructure Transformation (WPIT) programme,’’ Minister Payne said.

“This is one of the largest social welfare business transformations undertaken worldwide. Success will depend on establishing strong industry partnerships.’’

The Minister says the new welfare payment system is a once-in-a-generation investment, which will transform the way the department delivers payments and services to millions of Australians each year.

“Finding innovative and expert industry partners is the first step in providing a modern platform that will make interacting with government services easier for our customers.

“Over the next year, the department will commence two major procurement activities to secure a Core Software Vendor and Systems Integrators.’’

Minister Payne says the new system will reduce red tape for customers, lower the costs of administering welfare payments and save taxpayers money.

“Customers can expect to see improvements to our payment systems by the end of 2016 with enhancements that will make online interactions quicker and easier.”

The Requests for Expressions of Interest (EOI) listing can now be viewed on AusTender.


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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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