Displaying items by tag: Telecommunications

New Zealand’s consumer competition regulator The Commerce Commission has received an application for clearance for a transaction that would see the merger of the Vocus Group with 2degrees.

The American news agency Bloomberg has claimed that Chinese telecommunications vendor Huawei used malicious code to spy on Optus in 2012, a claim that the telco has denied. The story in question is replete with dubious assertions, risible claims and quotes that do not match what the reporters say they do.

If your call centre hardware or software isn't serving your business needs anymore, the good news is changing your platform is as easy as can be with no great effort or expense.

Ratings agency S&P Global Ratings says its assessment of Telstra's business risk, following its acquisition of Digicel's business in the South Pacific region, remains largely unchanged.

Australia has completed the rollout of advanced mobile location technology which makes it possible to pinpoint the exact spot from which a triple zero call is made.

Australian-listed communications software and cloud infrastructure provider MNF Group has officially launched its proprietary communications platform as a service offering in Singapore via its wholesale business Symbio - claiming an aim to “disrupt” the Singapore domestic communications market.

Security company FireEye Mandiant has appointed 20 year cyber security, telecommunications and technology industries veteran Mark Ellis as Country Manager for New Zealand.

GUEST OPINION by Ash Halford, Systems Engineering Director, Australia & New Zealand, Juniper Networks:  5G and the transition to multicloud are setting up new customer expectations for network operators. Today’s customers value an excellent user experience above almost anything else—and they are looking to communications service providers (CSPs) to deliver it. If they can’t provide the consistent quality and guaranteed service levels that customers require, they risk losing them entirely.

The Australian Government's move to push Telstra to buy Digicel appears to contradict the policy it has adopted in order to ban Huawei from having a role in the country's 5G networks.

Chinese telecommunications giant ZTE has rolled out its third-generation 5G Indoor CPE MC8020 at Mobile World Congress 2021.

COMPANY NEWS: Aussie Broadband is delighted to announce that it has won Internet Service Provider of the Year in the 2020 Roy Morgan Annual Customer Satisfaction Awards.

COMPANY NEWS: Giving Australian businesses access to a new tier of maximum data transfer speeds is one of the driving forces behind a project overhauling Over the Wire's core network and significantly increasing capacity.

NBN Co has realised a discussion paper to industry on proposed changes to the Special Access Undertaking (SAU) lodged with the ACCC. The SAU sets out the framework that governs the terms on which the company supplies services to the industry. The proposed variation includes options to change to pricing with only the Access Virtual Circuit (AVC)component, dropping the contraversial Connectivity Virtual Circuit (CVC) component. It also adds all the current Governments Multi-Technology Mix access technologies, such as Fibre-to-the-Building, Node, Curb (FTTB, FTTN, FTTC) and Hybrid Fibre Coax (HFC).

GUEST OPINION: With most developed telco markets nearing full penetration, incumbents can no longer depend on organic market growth to improve cashflows. At the same time, with increasing competition continually pressing prices and margins downward, telcos are also grappling with ways to retain profitable customers.

GUEST OPINION: With most developed telco markets nearing full penetration, incumbents can no longer depend on organic market growth to improve cashflows. At the same time, with increasing competition continually pressing prices and margins downward, telcos are also grappling with ways to retain profitable customers.

Communications Alliance today welcomed the prompt, cooperative action taken by telecommunications providers, working with the Telecommunications Industry Ombudsman’s systemic investigation on ‘Helping telco consumers sign up to the right phone and internet products.’

The Telecommunications Industry Ombudsman’s (TIO) latest systemic investigation report "reveals the problems with telco sales practices that can lead to consumers signing up for products or services they don’t understand or need."

The company rolling out Australia's national broadband network has reported revenue of $3.5 billion for the first nine months of the financial year 2020-21, with no breakdown offered for the third quarter alone.

India has given Chinese telecommunications firms the thumbs-down, with Huawei and ZTE both omitted from the list of companies allowed to participate in 5G trials.

ACMA has published its telco complaints-handling data for the quarter ended December 2020, with the Communications Alliance noting complaints have dropped 40% of a 2 year period