The increasing number of contact centres in the Asia Pacific is set to turn the region into the second largest Business Process Outsourcing (BPO) market globally, behind North America, according to a new report.
Australia should develop a systemised and standardised safe data sharing regime with independent verification demonstrating the benefit to the community, according to a new report on data privacy by the Australian Computer Society (ACS).
The chief of Australia’s competition regulator, the ACCC, Rod Sims has warned that the takeovers of smaller rivals by digital platforms, including their data sets, may pose a threat to consumers’ choice and privacy.
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