Consumer complaints about problems with their phone and Internet services soared to 124,000 in the 12 months of the 2014-2015 financial year as telcos grapple with maintaining service levels under the strict regime of the Telecommunications Consumer Protections (TCP) code.
With US $125 billion in mobile and online transactions by 2018 coming, and China top of eRetail Sales, global eRetail’s boom will continue.
Global money transfer service WorldRemit has launched instant remittances to mobiles in the Pacific region countries of Fiji, Tonga and Samoa.
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