Macquarie Telecom deploys its SD-WAN services to 6,000 sites across Australia.
Complaints about phone and internet services decreased 6.1% in the last financial year ending 30 June 2021. During this period, residential consumers and small businesses made 119,400 complaints to the Telecommunications Industry Ombudsman (TIO), highlighted in the Annual Report 2020-21 published today.
Macquarie Telecom surpasses 200 government-cleared security staff as it continues to invest in local skills and capability to protect Australia’s sensitive and government citizen data.
Telecommunications company Macquarie Telecom has helped renewable packaging company Opal Group with an urgent cloud transition, following its previous provider Fujitsu’s advice that it would stop supporting the company’s storage network.
Financial service provider The Guild Group has resumed its services after a four-year hiatus to implement SD-WAN and introduce cloud-based communication services to improve collaboration among its staff.
Macquarie Telecom announced it has established a new partnership with Australian not-for-profit Civic Disability Services. The partnership will create a digital foundation that will enable independent living opportunities for clients and free up time for essential disability support workers that can be better used providing care and assistance.
Macquarie Telecom amplifies network services for Perth disabilities provider Rocky Bay through mobile, SD-WAN, and NBN connectivity. Thanks to Macquarie’s assistance, Rocky Bay was able to conduct 2,903 tele-therapy sessions.
Macquarie Telecom business unit Macquarie Government has welcomed the Morrison Government’s announcement that all government data will soon require storage only in onshore data centres that are Certified Strategic or Certified Assured.
Australia's Communications Alliance has welcomed the continuing trend of reduced volumes of telco-related complaints to the industry ombudsman.
Macquarie Telecom Group CEO David Tudehope believes the TIO report highlights systemic failures despite greater reliance on telco services and the industry doing incredibly well during the pandemic.
Macquarie Telecom Group has appointed the former head of the Australian Defence Force Information Warfare division, Maj Gen Marcus Thompson AM PhD, as part of its newly-established federal government advisory board.
Australian-listed Macquarie Telecom Group has been recognised as one of the top places to work in Australia in the annual global Best Places to Work List, for fostering an “inclusive workforce” and its Heartbeat customer service program.
Signing an exclusive $34m deal to deploy Optus mobile services to its 100,000 business customers, including 5G, MacTel says it is combining its "NPS proven customer service with Optus' world-class mobile network".
Australian-listed Macquarie Telecom Group is trumpeting delivery of 13-consecutive halves of profitable revenue growth, wth the release of its results for the half year ended December 2020.
Communications and data centre provider Macquarie Telecom has launched a new SD-LAN service stimulated by what it says is increased demand from its customers for greater performance, automation and intelligence in Wi-Fi networks, and cloud connectivity.
Communications and data centre provider Macquarie Telecom has expended its debt facility to $190 million with Australia and New Zealand Banking Group and Royal Bank of Canada to provide an additional $50 million of debt capacity.
Macquarie has been recognised for customer-first approach to networking technology, in what is the company’s impressive fourth global award win in just over two months.
The Critical Infrastructure Bill, introduced by the Minister for Home Affairs, Peter Dutton MP, will recognise telecommunications and data centres as critical national infrastructure for the first time.
Melbourne-based global tech firm Cocoon Data has filed a statement of claim in the NSW Supreme Court, alleging that Macquarie Telecom copied one of its products and provided wrong information to government customers about product upgrades which could have resulted in leaving the agencies open to online attack. Macquarie denies the claim.
Offshoring jobs in the telco industry is a failed strategy and mainly responsible for the temporary 1500% increase in consumer complaints over Internet services, as announced by the Telecommunications Industry Ombudsman, Macquarie Telecom group executive Luke Clifton claims.
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