Pegasystems' software is "driving our customer conversations", Commonwealth Bank head of data and decisioning strategy, retail bank, Alex Burton has told iTWire.

Published in CRM

Westpac is the last remaining big Australian banking institution not to offer Apple Pay, after another holdout, NAB, announced that the service had gone live for its customers on Tuesday.

Published in Strategy

Westpac and National Australia Bank customers will have to wait awhile to use Apple Pay, with both banks unwilling to give any indication when they would provide the digital payment option.

Published in Strategy

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